Luis Gallardo

Experience

• 

  CAFISSA CAPITAL

  Jun 2015 - Jan 2016

  Financial Analyst

  Prepared financial spreads and teasers to interpret and analyze financial statements from companies around Central America looking for loans to restructure their debt composition.

• 

  Grupo Monge.

  Jan 2016 - Jul 2016

  Human Resources Analyst (Internship)

  Identified and proposed solutions to address inconsistencies in regards with the organization structure of the Group. Created a new template for the description of job profiles.Created job profile descriptions for the IT and Human Resources Departments.

• 

  NI (National Instruments)

  Sept 2016 - Jan 2024

  • Built and led 4 high performing scrum teams by leading the introduction of the scrum framework and defining critical roles and responsibilities. • Mentored 20+ individuals, from product owners to developers, on how to operate within an agile environment and within scrum teams. • Coached multiple Scrum Masters to higher levels of maturity ensuring adherence to Agile/Scrum industry standards. • Created an IT community of best practices focused on the optimization and standardization of delivery processes resulting in an overall improvement of planning and delivery outputs of an IT group.• Assessed the Agile and delivery environment of an IT group integrated by 5 product teams recommending specific actions on areas that required urgent improvement.• Acted as stakeholder main point of contact of teams in charge of the development of solutions tight to multi-million strategic initiatives.• Defined a quarterly planning process multiple teams follow to define priorities for the next 3 months bringing structure and predictability to leadership and project managers.• Created multiple dashboards for leadership (Azure DevOps and MS Power B)I to visualize and track delivery performance and key metrics of multiple product teams. Show less In charge of supporting different business processes and systems. The analyst role implies a deep understanding of the way the company does business, so the implementation of new processes/functionalities can be aligned with the business expectations and needs. Responsible of different project management tasks such as requirements gathering and validation, scope definition, resource/time allocation, execution and delivery. • Improved efficiency of the database where the enterprise contract´s information was stored.• Enabled validation processes for sensible product lines ensuring customer satisfaction.• Integrated 2 CRM platforms to manage quoting related processes.• Designed and implemented an enterprise solution to manage service renewal opportunities for different software license types (Process and technical solution design).• Led solution design, development and delivery discussions of a re designed quoting process based in Salesforce.• Supported multiple enterprise transactional systems (Oracle, SFDC)• Worked with multiple scrum teams in fast-paced delivery environments. Show less

  • Senior Scrum Master / Delivery Lead

    Mar 2019 - Jan 2024

  • Senior System Analyst

    Sept 2016 - Mar 2019
• 

  Emerson

  Dec 2023 - now

  Portfolio Delivery Manager

  • Ensured alignment and progress of the Sales, Marketing, and Distribution portfolio with enterprise-wide initiatives.• Coordinated communication and delivery efforts across multiple Agile teams 5.• Met critical delivery deadlines for Sales, Marketing, and Distribution IT projects.• Developed and implemented the operational framework for Agile team part of the portfolio.• Managed expectations of IT leadership and stakeholders regarding delivery outcomes.• Coached 5 Scrum Masters and 5 Product Owners to enhance their maturity and adherence to Agile/Scrum best practices.• Developed various delivery dashboards to monitor project progress and execution performance.• Led change management efforts across multiple workstreams in an $80+ million enterprise integration program.• Established a collaborative forum for Delivery Managers across IT Applications to enhance project management practices IT department wide.• Managed several cross-functional, enterprise-level projects, achieving significant revenue growth and cost savings. Show less