Philipp Kopp

Experience

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  BMW Group

  Nov 2011 - Jan 2012

  Student Consultant (Product Innovation)

  Innovation project: "New concepts for a stepless door brake"• Analysed end customer needs through interviews, observations• Identified applicable technical principles• Developed and demonstrated simple prototypesTECHNOLOGIES: LaTeXMETHODOLOGIES: Guided interviews, scenario based field test, many exotic idea generation methodsENVIRONMENTS: MS Excel/ PowerPoint, Construct 2, Photoshop

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  MAN Truck & Bus AG

  Jan 2012 - Feb 2013

  Lead Student Consultant (Process Analysis)

  Innovation project: "Development of a concept for positional tracking of vehicles"• Identified applicable technologies and legal requirements• Identified optimization potential in subprocesses (via interviews)• Conducted economic evaluation of the solution concepts, derived recommendationMETHODOLOGIES: EPK, guided interviewsENVIRONMENTS: MS PowerPoint / Visio, Photoshop

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  Bosch Security Systems

  Apr 2012 - Aug 2012

  Student Consultant (UI/UX Design)

  Innovation project: "Development of a highly efficient user interface for facility management systems"• Ethnography: analysed existing systems• Developed and tested a user interface concept with end users• Created a usability guidelines handbookMETHODOLOGIES: Ethnographic researchENVIRONMENTS: MS PowerPoint, Balsamiq, IOGraph, OGAMA, Photoshop

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  Technische Universität München

  Apr 2012 - Nov 2012

  Assistant Teacher (Statistics)

  Lecture: "Statistics for business studies"

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  MAN Diesel & Turbo

  Jun 2013 - Jan 2013

  Junior Consultant (Project Planning)

  Consulting project: "Product and technology roadmap"• Analyzed dependencies between products (large scale engines), technologies, markets, directives, processes and resources through interviews• Developed a roadmap as an updatable management tool (Excel/VBA)TECHNOLOGIES: VBAMETHODOLOGIES: Gantt, guided interviewsENVIRONMENTS: MS Excel/ PowerPoint, Photoshop

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  TUMitfahrer

  Nov 2013 - Jun 2014

  Android Developer (Ridesharing App)

  Innovation project: "Gamification of the TUMitfahrer ridesharing app"• Reviewed literature on gamification and motivation theory• Developed a gamified app (Android) for real-time ridesharing• Successfully evaluated app through qualitative lab experiments with usersTECHNOLOGIES: Java, Android, JSON, LaTeX, PHP, MySQL, Google Cloud MessagingMETHODOLOGIES: Empirical researchENVIRONMENTS: Android Studio (Eclipse), MS Excel/ PowerPoint, IBM SPSS Statistics, Lyx, XAMPP/ Apache HTTP Server, LimeSurvey, Git, Photoshop Weniger anzeigen

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  Tripstix

  Jan 2014 - Jan 2014

  Junior Consultant (Market Research)

  Customer analysis for innovation: inflatable surfboards• Understanding of the domain of iSUPs and derivation of customer segments through online research and expert interviews (n=8)• Design and implementation of an online questionnaire (LimeSurvey), particularly using different conjoint analyses for every customer segment to identify the best product configurations• Evaluation of the online survey (SPSS, n=116)METHODOLOGIES: Conjoint analysis, personas, empirical research, business model / value proposition canvasENVIRONMENTS: XAMPP, LimeSurvey, SPSS Statistics, Photoshop Weniger anzeigen

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  Healthy Meals

  Apr 2014 - Jun 2014

  Lead Web Developer (Web Shop)

  Innovation project: pre-prepared meals web shop prototypeTECHNOLOGIES: Java, HTML, CSS, JavaScript, SQL, Twitter Bootstrap, Ebean ORM / JPAMETHODOLOGIES: Business model canvas, UML, RESTENVIRONMENTS: IntelliJ IDEA, MS PowerPoint, Git, MySQL, Play Framework, JUnit, Photoshop, Balsamiq

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  LocaLove

  Jan 2015 - Jul 2015

  Lead Android Developer (Shopping App), UX Designer

  Innovation project: Smart mobility shopping app prototype• Development of a basic business model and mobile application concept• Presentation of the (UX) concept using medium fidelity, interactive mockups (Balsamiq, PowerPoint) • Implementation of the (Android) app concept as a prototypeTECHNOLOGIES: Java, Android, Google Maps APIMETHODOLOGIES: Business model canvasENVIRONMENTS: Android Studio, MS PowerPoint, Git, Maven, Photoshop

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  Celonis WCHC

  Apr 2015 - Jul 2015

  Data Analyst (Fraud Forensics)

  Fraud forensics contest sponsored by Celonis• Data extraction and preprocessing (SQL) to MS SQL Server and MySQL databases for local analysis• Automated data analysis using SQL scripts, partly created by a custom Java tool• Process data analysis using Celonis Process MiningTECHNOLOGIES: SQL, Java, Apache POIMETHODOLOGIES: fraud forensics, process miningENVIRONMENTS: MS SQL Server, MySQL, SAP ERP / HANA, MS Excel / PowerPoint, Celonis Process Mining, Toad for SQL Server, DBVisualizer, Apache Tomcat Weniger anzeigen

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  Sana IT Services GmbH

  Jun 2015 - Jan 2016

  Android Developer (Workflow support), UX Designer

  Innovation project: Support of flexible nursing processes with smart glasses• Ethnography: identified IT potentials in nursing• Developed a voice/hands-free-controlled Google Glass app (Android) for patient care• Successfully evaluated app through quantitative lab experiments with nurses TECHNOLOGIES: Java, Android, Play Framework, JSON, Apache POI, ZBar/ ZXing, LaTeXMETHODOLOGIES: BPMN, ethnographic research, think aloud, empirical researchENVIRONMENTS: Google Glass, Android Studio, IntelliJ IDEA, MS Excel/ PowerPoint, IBM SPSS Statistics, Lyx, Git, Photoshop Weniger anzeigen

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  Leading Mobility Services (Car Rental) Company (Europe)

  Jan 2017 - Apr 2018

  QA Engineer (Netlight Consultant)

  TECHNOLOGIES: Java, PHP, Selenium, Cucumber, JUnit, PHPUnit, SQL, Serenity BDDENVIRONMENTS: Intellij IDEA, Jenkins, Gradle, Maven, Git, JIRA, Vagrant, PostmanMETHODOLOGIES: Kanban, BDD

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  Netlight

  Jan 2017 - now

  Consultant

  Driver of QA service area:- ~monthly knowledge sharing (talks, workshops...) about e.g. experiences, methods- building of collective knowledge base, e.g. process or strategy templates, workshop material- sales support: networking for opportunities, service portfolio and ref cases for RfPs, project scoping, staffing proposalsMentoring junior colleagues on focus project and delivery coaching senior colleagues in QA or agile practices

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  Leading Optometrists Company (Europe)

  Apr 2018 - Nov 2018

  Fullstack Developer (Netlight Consultant)

  TECHNOLOGIES: C#, Angular 1.7 (JavaScript), MongoDB, Selenium, TestCafe (TypeScript)ENVIRONMENTS: Intellij IDEA, TeamCity, Postman, Docker, Kubernetes, Studio 3TMETHODOLOGIES: Scrum

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  Leading Experience Voucher Portal (DE)

  Nov 2018 - Jan 2022

  Solution Architect & Engineering Lead (Netlight Consultant)

  Client is one of Germanys leadings brands for every step of selling 1 Mio vouchers/tickets for unique experiences. The project with over 8 engineering teams centered around the creation of a new cloud event-driven microservices E-Commerce platform for all subsidiaries/webshops. As Solution Architect & Engineering Lead in the checkout, orders and payment domains: - architected e.g. full-stack Paypal payment flow across 4 teams, considering tenant-aware microservices on shared AWS infrastructure- lead e.g. regular solutions designs and code reviews as team lead and also supported or temporarily assumed PO and agile coaching roles- introduced structured domain process & architecture modeling e.g. using C4 & PlantUML across all teams after analysis and PoCs in own order domain. Drove adoption via templates, learning materials presented in CoPs as well as continuous hands-on coaching. This supported compliant solution designs and audits- created initial monitoring stack around e.g. Grafana & ELK. Upskilled teams regarding metrics, logs, alerts, RUM, APM. Later collaborated with platform team on business case for Datadog as well as its introduction with iterative migration plans and aforementioned methods- created custom E2E testing framework as PoC, then introduced it as new standard tool across engineering organization via previously initiated engineering CoP. Drove adoption/change via learning materials/examples, hands-on coaching as well as continuous implementation and strategy reviews- conducted interviews for senior engineers# Tech Stackhex architecture / DDD, event-driven (Kafka + Protobuf), microservices, microfrontends, multitenancyNestJS, PHP Symfony, React, GoLang,PostgreSQL, TypeORM, Redisdocker-compose, Minikube, Puppeteer, Allure, k6, BDD & Gherkin, Chaos Monkey, OWASP Zed Attack, SonarQubeJenkins, BitBucket, GitLabIaC: AWS, Kubernetes, Docker, Helm, Flux, IstioELK, Prometheus + Grafana, Sentry.io, Jaeger, AKHQ, DatadogPimcore Weniger anzeigen

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  DirectFEM

  Jan 2022 - Jan 2022

  Cloud Architecture Consultant (Netlight Consultant)

  The client was a high-tech simulation startup specializing in highly accurate physics simulations to cut costs in complex engineering designs for e.g. the aerospace industry. The company was acquired by Hyperganic in 2022. The project goal was to ensure future scalability of their product from both (cloud) infrastructure and general architecture perspective.Crafted a high-level AWS cloud and backend architecture in tandem with a frontend architect, covering:- Microservice domains, APIs, RDS Aurora DB schemas, and Cognito authentication- ECS EC2 hosting, CloudWatch monitoring, and CI/CD setup using GitLab and Fargate- Asynchronous, parallelized simulation worker scheduling using AWS SNS + Batch- Frontend migration strategy from React to TypeScript- End-to-end (E2E) testing strategy using Playwright Weniger anzeigen

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  Leading Mobility Services Company (Europe)

  Apr 2022 - Jan 2022

  Senior Fullstack Developer (Netlight Consultant)

  The client is the market leader in mobility business across Europe and North America, providing bus and train passenger services. After a merger the project goal was the seamless migration of the backend monolith to the cloud.As Senior Fullstack Developer in the auxiliary mobility services (upselling) booking and checkout domains:- led solution designs and architecture decisions- drove enhancements to the monitoring stack (Datadog), improving coverage and utilization of logs, alerts, and dashboards; defined monitoring & troubleshooting processes for proactive issue resolution- drove knowledge-sharing initiatives and facilitated onboarding processes, agile testing documentation, and the creation of structured service/architecture documentation (C4 + PlantUML), e.g. also by leading knowledge-sharing ceremonies such as Communities of Practice (CoP) and workshops- provided coaching and maintenance for the team's DevOps stack, including GitLab CI and Kubernetes/Helm charts, ensuring efficient pipelines and self-healing services- collaborated closely with the Principal Engineer and Architects, offering architecture and QA insights in particular- refined Agile processes, including planning and refinements; defined and streamlined processes while actively managing knowledge-sharing initiatives, contributing to the continuous improvement of the development workflow- supported the hiring of senior engineers and refined the technical stages, e.g. by improving quality of pre-screening questions and coding challenges# Tech Stackhexagonal architecture, DDD, event-driven (Kafka), monolith + microservices + microfrontendsPHP Symfony, KotlinMongoDB / MySQL via Doctrine, RedisPHPUnit, docker-compose, PHPCS, PHPStanIaC: AWS, GitLab, Docker, KubernetesDatadog, Hotjar Weniger anzeigen

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  Public Transport Company (DE)

  Jan 2023 - Aug 2023

  QA & Release Manager (Netlight Consultant)

  The client is a platform provider connecting all mobility services (e.g. train, bus, bike) into one seamless intermodal travel offering while providing a shared marketplace for all mobility providers. Project goal was to add the “Deutschlandticket” offering to their white label mobile app featuring e.g. ticketing, routing and payment in a 4 month timeline. As Release Manager:- aligned 7 tech contractors (for apps, backend, payment…), internal engineering, most internal departments (product, CC, legal…) as well as over 10 B2B customers on e.g. release content and dates- visualized deliverables (features, bugfixes, test reports..), dependencies and resources in a roadmap for coordination and risk management to build needed trust with customers for release approvals- aligned development (features, testing, bugs) and other internal departments with customer timelines- approved releases and communicated release notes- advised and tracked status of QA efforts across departments to inform risk management together with program management stakeholders and reporting to C-levelAs QA Manager:- lead team of 4 QA professionals (incl. test manager)- analyzed and prioritized feature sets, identified and defined critical test cases together with POs and customers: e.g. optimized runtime from >8h to <2h while improving defect leakage by 18%- trained and coordinated test execution and reporting by > 20 internal manual testers across departments as well as each customer and tech partner representatives- introduced optimized process (Jira workflows + automation) for bug management and resolution, which involved tech contractors, internal development and customers: achieved e.g. reduction in rejected bugs by 38%- onboarded new customers to the coordinated release process after supporting their individual white label app release incl. e.g. app customizations and co-managing their internal QA- improved domain knowledge documentation to cut QA onboarding from 3.5 to 2 weeks Weniger anzeigen

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  Self Employed

  Aug 2023 - Jan 2024

  Indie game developer (Solo)

  # Tech Stack- Godot 4- Stable Diffusion, Inkscape, Audacity- TimeTagger- Trello

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  E-commerce integrator company

  Feb 2024 - Feb 2025

  QA/Application Lifecycle Manager & Engineering Lead (Netlight Consultant)

  Client: leading integrator for brands and marketplaces with ecosystem consisting of 90+ marketplaces and 1,000+ brands across 20+ markets, with engineering org of 10+ engineering teamsIdentified 2 critical domain teams responsible for most incidents and targeted them with the introduction of a formalized requirements engineering process:- conducted team workshops and hands-on coaching of developers, POs and agile coaches as well as business stakeholders- established governance via engineering lead coaching and Jira automations- tracked KPIs (DORA, squad health…), e.g. -44% cycle time, -35% failed approvals, -23% incidents- facilitated organic adoption through recruitment of trusted evangelists, process templates and workshops during Communities of Practice (CoP) eventsEnsured ISO27001 audit readiness across the engineering org:- authored reference documents from DoR to STRIDE analysis- set up e.g. internal workshops to empower teams e.g. regarding STRIDE- coached team internal champions to own ISO responsibilities long-term- tracked status across teams and coached "lighthouse teams" after internal midway audit, directing attention to weak spotsOwned the QA strategy initiative with a team of 3 senior QA professionals to reduce incidents across teams:- defined a 6 month roadmap, considering dependencies on domain teams & experts, architects, product & business stakeholders and the platform team- conducted incident root cause analysis through post-incident reports and engineering team quality surveys, followed by supervised 2 month cross-team product feature test coverage analysis and test gap automation- authored quality and release related parts of SDLC strategy, with stakeholders from platform team to customer support and entailing e.g. environments, tooling, responsibilities, processes, KPIs, guidelines and high level migration & governance plans. Weniger anzeigen