Alaa Saafan

Experience

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  Synergy Professional Services

  May 2006 - Apr 2008

  TS Account Manager

  • Maintain good business relations with existing clients. Identify new business opportunities and develop new business. Prepare & analyse regulatory and management reports.• Participate in the periodic meetings with the senior management about plans, developments and progresses. Help each Sales & Technical Engineer in all jobs stages; starting from customer visits, preparing quotations to closing the deal.• Handle marketing of H/W & commercial S/W full solutions. Manage POS solutions support & marketing. Leadership and motivation of junior sales members and delegate them their duties.• Gather market information about price trends, market conditions, competitors’ activities, market volume, and company market share and machine population.• Coordinate budgets, forecasts and reports on product and pricing trends.• Observes and measures organizational performance against customer requirements and recommend modifications to existing systems or development of new systems and IT support services. Follow up with customers and ensure customer satisfaction. Show less

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  GlobalKnowledge

  Apr 2008 - Oct 2015

  Country Manager - Saudi Arabia

  Manage GK Busines in Saudi Arabia

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  RAKICT Egypt

  Jan 2016 - now

  Co Founder & Regional Manager

  We offer a wide range of ICT services, from Education to Consultancy, all designed to help your company reach its potential. Whether you're looking for a small tweak or complete solution, we have you covered. Our services are available a la carte so you can get precisely what you need.