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Ylva Westenbrink

Ylva westenbrink

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location of Ylva WestenbrinkNuremberg, Bavaria, Germany
Phone number of Ylva Westenbrink+91 xxxx xxxxx
Followers of Ylva Westenbrink109 followers

  • Timeline

    Jun 1996 - Sept 2000

    Teammanager

    Talkline GmbH
    Current Company
    Oct 2000 - now

    Senior Project Manager

    Telefónica Germany GmbH & Co. OHG

  • About me

    Project Manager at Telefónica Germany

  • Education

    • Hanzehogeschool groningen

      1991 - 1996
      Bachelor's degree international marketing management

  • Experience

    • Talkline gmbh

      Jun 1996 - Sept 2000
      Teammanager

      Positions at Talkline: Callcenter Agent, Backoffice Agent, Teammanager Business Customer Services

    • Telefónica germany gmbh & co. ohg

      Oct 2000 - now
      Senior project manager

      Positions at Telefónica Germany (& former VIAG Interkom): Teammanager Customer Services (written contacts); Specialist Outsourcing Management (voice and non-voice services); Process Manager Information Security (Job Rotation); Specialist Operational Excellence (Job Rotation); Project Manager

  • Licenses & Certifications

    • Agil arbeiten: ein agiles team aufbauen

      Linkedin
      Sept 2019
      View certificate certificate

    • Project management: solving common project problems

      Linkedin
      Jul 2019
      View certificate certificate

    • Lean six sigma green belt

      Telefónica germany
      Sept 2013