Shivani Patel - CSM®

Shivani patel - csm®

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location of Shivani Patel - CSM®Toronto, Ontario, Canada
Phone number of Shivani Patel - CSM®+91 xxxx xxxxx
Followers of Shivani Patel - CSM®2000 followers
  • Timeline

    May 2019 - Sept 2019

    QA Specialist

    Advanced
    Jan 2022 - Jan 2024

    Quality Assurance Specialist / Scrum Master

    MIR Digital Solutions
    Current Company
    Jan 2024 - now

    Software Quality Assurance Tester

    Digital Vantage Point Inc.
  • About me

    IT Professional | QA Specialist | Manual & Automation Testing | Scrum Master | Business Systems Analyst | ISTQB Foundation (in progress)

  • Education

    • Fanshawe college

      2019 - 2020
      Postgraduate degree software and information systems
    • Seneca polytechnic

      2020 - 2021
      Post graduate certificate business analytics
    • Parul institute of engg. and tech., limda, vaghodia 037

      2015 - 2019
      Bachelor of technology computer science
  • Experience

    • Advanced

      May 2019 - Sept 2019
      Qa specialist

      1. Developed and executed test plans for critical modules in customer-facing applications, validating functionality against business specifications and coordinating QA activities with cross-functional teams.2. Cloud Testing: Automated 50+ test cases (Selenium-Java) for a SaaS product, reducing production defects by 40%.3. Resolved technical issues by identifying root causes through thorough test case analysis and collaboration with cross-functional teams, ensuring clear communication and timely resolution.4. Created and maintained detailed test documentation, including test plans, cases, and reports, to ensure a clear and consistent QA process across projects and facilitate smooth onboarding for new team members Show less

    • Mir digital solutions

      Jan 2022 - Jan 2024
      Quality assurance specialist / scrum master

      1. Led testing for Timeit (Android/iOS), including SSO, Geo-fencing, Firebase Push Notifications, achieving 4.8/5 App Store ratings.2. Executed load tests (JMeter) for Azure/D365 CRM/ERP, ensuring <500ms API response times under 10K concurrent users.3. As QA cum Scrum Master, boosted team productivity by 20% and reduced bug resolution time by 30% via Agile ceremonies.4. Collaborated with business analysts and clients to review specifications and ensure test cases aligned with customer expectations and sales requirements; documented results to support continuous service improvement5. Experienced in setting up test environments, writing test scripts/cases, and performing manual, UAT, and exploratory testing.6. Skilled in automation testing and executing robust test frameworks. Show less

    • Digital vantage point inc.

      Jan 2024 - now
      Software quality assurance tester

      1. Strong understanding of the Software Development Lifecycle; adept at defect tracking and resolution.2. Proficient in Regression, Installation, Compatibility, and Localization Testing across platforms.3. Designed and executed comprehensive automated testing suites using tools like Selenium, Postman, and JUnit to validate RESTful APIs and ensure alignment with technical specifications, improving test coverage by 35% and reducing regression time by 50%.4.Dynamics 365 Integration: Validated B2B/B2C workflows in Microsoft Dynamics Business Central, ensuring 99.9% data accuracy in NAV-to-.NET integrations.5. Performance Testing: Identified 15+ bottlenecks using Performance Center (HTML/HTTP scripting), improving system response time by 25% in Unix environments.6. Collaborated with cross-functional teams to analyze customer insights and optimize data flow across applications, enhancing customer service quality and identifying critical bugs early through manual and automated QA processes using JIRA, TestNG, and SQL.7. Performed accessibility testing in compliance with AODA (Accessibility for Ontarians with Disabilities Act) and WCAG (Web Content Accessibility Guidelines) standards. Show less

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Shivani Patel - CSM®
      President’s Honour List Seneca College Dec 2020 Outstanding academic achievement award for Business Analytics
  • Volunteer Experience

    • Red Squad Member

      Issued by Fanshawe College on Oct 2019
      Fanshawe CollegeAssociated with Shivani Patel - CSM®