
Timeline
About me
IT Professional | QA Specialist | Manual & Automation Testing | Scrum Master | Business Systems Analyst | ISTQB Foundation (in progress)
Education
Fanshawe college
2019 - 2020Postgraduate degree software and information systemsSeneca polytechnic
2020 - 2021Post graduate certificate business analyticsParul institute of engg. and tech., limda, vaghodia 037
2015 - 2019Bachelor of technology computer science
Experience
Advanced
May 2019 - Sept 2019Qa specialist1. Developed and executed test plans for critical modules in customer-facing applications, validating functionality against business specifications and coordinating QA activities with cross-functional teams.2. Cloud Testing: Automated 50+ test cases (Selenium-Java) for a SaaS product, reducing production defects by 40%.3. Resolved technical issues by identifying root causes through thorough test case analysis and collaboration with cross-functional teams, ensuring clear communication and timely resolution.4. Created and maintained detailed test documentation, including test plans, cases, and reports, to ensure a clear and consistent QA process across projects and facilitate smooth onboarding for new team members Show less
Mir digital solutions
Jan 2022 - Jan 2024Quality assurance specialist / scrum master1. Led testing for Timeit (Android/iOS), including SSO, Geo-fencing, Firebase Push Notifications, achieving 4.8/5 App Store ratings.2. Executed load tests (JMeter) for Azure/D365 CRM/ERP, ensuring <500ms API response times under 10K concurrent users.3. As QA cum Scrum Master, boosted team productivity by 20% and reduced bug resolution time by 30% via Agile ceremonies.4. Collaborated with business analysts and clients to review specifications and ensure test cases aligned with customer expectations and sales requirements; documented results to support continuous service improvement5. Experienced in setting up test environments, writing test scripts/cases, and performing manual, UAT, and exploratory testing.6. Skilled in automation testing and executing robust test frameworks. Show less
Digital vantage point inc.
Jan 2024 - nowSoftware quality assurance tester1. Strong understanding of the Software Development Lifecycle; adept at defect tracking and resolution.2. Proficient in Regression, Installation, Compatibility, and Localization Testing across platforms.3. Designed and executed comprehensive automated testing suites using tools like Selenium, Postman, and JUnit to validate RESTful APIs and ensure alignment with technical specifications, improving test coverage by 35% and reducing regression time by 50%.4.Dynamics 365 Integration: Validated B2B/B2C workflows in Microsoft Dynamics Business Central, ensuring 99.9% data accuracy in NAV-to-.NET integrations.5. Performance Testing: Identified 15+ bottlenecks using Performance Center (HTML/HTTP scripting), improving system response time by 25% in Unix environments.6. Collaborated with cross-functional teams to analyze customer insights and optimize data flow across applications, enhancing customer service quality and identifying critical bugs early through manual and automated QA processes using JIRA, TestNG, and SQL.7. Performed accessibility testing in compliance with AODA (Accessibility for Ontarians with Disabilities Act) and WCAG (Web Content Accessibility Guidelines) standards. Show less
Licenses & Certifications
Google 360 suite overview
LinkedinApr 2021- View certificate
Certified scrummaster (csm)
Scrum allianceApr 2023 - View certificate
Advanced google analytics
LinkedinApr 2021 - View certificate
Essential business analytics: from data to insights (2024)
Udemy - View certificate
Python automation and testing
LinkedinApr 2021 - View certificate
Wes
World education servicesOct 2023
Honors & Awards
- Awarded to Shivani Patel - CSM®President’s Honour List Seneca College Dec 2020 Outstanding academic achievement award for Business Analytics
Volunteer Experience
Red Squad Member
Issued by Fanshawe College on Oct 2019Associated with Shivani Patel - CSM®
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