Experience

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  Edmonds community college

  Jan 2002 - Feb 2003

  Cook

  Cooked 50 hot sandwiches and frozen foods to order each dayEstimated portion sizes for each dish servedRestocked, cleaned, and organized walk-in refrigerators and freezers according to sanitation and safety standardsMoved to different positions within the kitchen when needed such as dishwasher or inventoryCreated hundreds of appetizers and worked as a server at catering eventsWorked in various positions in the Culinary Program’s lunch café such as server, sauté cook, salads, soups and sauces, purchasing, receiving and storage, food prep, pantry, and pastry & desserts. Show less

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  Private residence

  Jan 2004 - Jun 2008

  Nanny

  Provided childcare for two childrenSupplied extra supervision for autistic childTransported children to and from school and daily activitiesConducted housework, grocery shopping, prepared meals, and laundryCared for family petCreated flash cards by researching and printing pictures, cutting, pasting, and laminating

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  First choice child care

  Jul 2004 - May 2007

  Childcare provider

  Supervised and provided activities for three childrenGave special care and tutored child with cerebral palsy

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  Passage events

  Sept 2004 - Nov 2006

  Promotions associate

  Represented clients such as Starbucks and Washington Mutual as well as others at eventsEngaged consumers by promoting special offers and productsTracked inventory of items used for promotions in an orderly mannerThoroughly cleaned commissary and van used for transportSet up and tore down promotion area according to client’s specificationsTransported self and coworkers to and from promotion site

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  Holland america line

  Jun 2010 - Jul 2010

  Youth staff

  *Supervised and entertained 15 to 30 children*Conducted programming such as arts & crafts, sports, scavenger hunts, culinary demonstrations, group games, events and theme night parties*Assisted with port day programming and "After Hours" group babysitting*Completed all required safety, security, and environmental training programs*Acted as a constant representative of Holland America Ltd by providing customer service to all guests on a daily basis

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  Hi energy concepts inc/ usa events/ straight shot marketing group

  Sept 2011 - Nov 2011

  Administrative assistant

  *Filed paperwork*Ran and verified credit cards*Scheduled interviews after qualifying applicants*Processed applicants and new hires*Answered and made hundreds of phone calls*Interfaced with other offices across the country*Composed and sent emails*Utilized copier/scanner*Answered questions in regards to the business and employment with the company*Represented the company by acting as the face and voice of the office

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  Trump international golf club

  Dec 2011 - Jun 2012

  Front desk associate/hostess

  - Answer hundreds of phone calls on a daily basis- Take reservations for Sunday dinners, Wednesday lunch and cards, and other events taking place at the club- Direct callers to the correct department for their desired purpose- Design, create, and display programs, posters, and flyers to advertise for activities and events.- Assist in set up for dinners every Sunday and for lunch every Wednesday by producing 40 – 60 name signs for tables and 60-100 food signs for the buffet display- Communicate updates on reservations to the Chef, Food and Beverage Director, General Manager, and Dining Room Staff.- Organize computer files and folders and hard copies in an orderly manner.- Greet and assist members and their guests upon arrival daily.- Conduct clean up after meals by neatly rearranging the Main Hall wiping and putting away all signs Show less

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  Homewood suites by hilton

  Jun 2012 - Nov 2012

  Front desk/guest services

  *Answer hundreds of phone calls every day*Take and modify reservations*Respond to guests requests and answer any concerns in a timely and courteous manner.*Greet guests as they enter and leave the premises on a daily basis*Follow daily procedure in obtaining and filing reports on guest requests, room rates, and hotel occupancy*Communicate all guest requests and any important incidents which occured to pertinent department staff, management, and subsequent shifts covering the front desk. Show less

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  Boca raton resort & club, a waldorf astoria resort

  Dec 2012 - Mar 2015

  Activities coordinator

  Answer hundreds of phone calls, check and return messages, respond to emails, and texts on a daily basisTake 10-30 reservations and answer questions for activities and eventsInput 10-30 reservations daily utilizing spreadsheets and the online reservation website Showclix.comDeal with member complaints and billing discrepancies in a calm and understanding mannerResearch billing discrepancies and communicate adjustments and credits to the Members Billing DepartmentEvent planning: develop a theme, plan decor, AV requirements, menu & entertainment.Research online, contact entertainment and communicate specifics for contract, meet with corresponding departments to give details for the event and go over budgeting requirements and order party favors online.Set up events by ensuring all details are correctly organized to the specifications of the BEOAssist in creating seating arrangements for hundreds of event attendeesBe authoritative in problem solving and troubleshooting when there is a discrepancy with seating arrangements or if we have walk-insAct as hostess at events by checking in 30-500 guests and assisting them with finding their seatsPost 30-500 charges to hotel guests and members accounts using Hilton’s OnQ system and Jonas membership software and update revenue spreadsheetsAttend weekly meetings to get updates on upcoming events, brainstorm ideas, and communicate and resolve problemsFacilitate purchase orders utilizing Birchstreet Systems Procure to Pay SoftwareMonitor and review marketing materials and edit the resort web page with updates on a daily basisMonitor and review information for our events on Showclix.com and in the Boca Club Life magazine to verify and ensure that information and details are correct and up-to-dateFacilitate Resort wide self-guided family tour "Mizners Quest"Front Desk attendant for childrens Quest ClubhouseFront Desk Administrator at the Boca Country ClubCroquet ConciergeSkating Rink Attendant Show less

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  Marriott harbor beach resort & spa

  Jun 2015 - Jun 2019

  Create recreation activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies. Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests' service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Show less Performing food and drink serving duties at dinners and special events while interacting with guests in a positive, friendly and efficient mannerSet up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffetCarrying plates of food on trays and serving guestsKeep glasses filled; remove each round of plates and replenish utensilsPerform cleaning tasks and breakdown of serviceMaintain high standards of safety and cleanlinessAdhere to grooming and appearance standards Show less encourage, recruit, register, and schedule guests to participate in recreation activities.Promote a fun and relaxing atmosphere for guests.Provide information to guests about available recreation facilities and activities.Clean and maintain recreation equipment and supplies.Welcome and acknowledge all guests according o company standards; anticipate and address guest's service needs, assist individuals with disabilities, thank guests with genuine appreciation.Speak with others using clear and professional language; answer telephones using appropriate etiquette.Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Show less

  • Recreation Supervisor

    Oct 2016 - Jun 2019

  • Starbucks Barback

    Jun 2016 - Jun 2019

  • Banquet Server

    Nov 2015 - Jun 2019

  • Recreation Attendant

    Jun 2015 - Oct 2016
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  Tatyana boutique

  Dec 2015 - Jan 2016

  Sales associate/fasion consultant

  Ensure high levels of customer satisfaction through excellent sales service Assess customers needs and provide assistance and information on product features “Go the extra mile” to drive sales Maintain in-stock and presentable condition assigned areas Actively seek out customers in store Remain knowledgeable on products offered and discuss available options Cross sell products Team up with co-workers to ensure proper customer service Build productive trust relationships with customers Show less

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  Camp fire central puget sound

  Jul 2019 - Aug 2019

  Camp rover

  Effectively taught crafts, camp fire cooking, field games and science experiments to 200 children in groups of 10-15 at a timeAssisted with set up and cleanupAttended trainings and meetings to stay updated on camp policies and issuesSupervise and provide activities for campers participating in the Extended Care program.Maintain the Extended Care paperwork, ensuring that each camper is signed in and out appropriately.With a group of campers, plan and carry out a camping program built on appreciation and preservation of the natural resources of the camp site and surroundings.Work closely with Site Director in coordinating activities of the group, and ongoing evaluation of program effectiveness.Guide the individual camper in participation in group, unit and all-camp activities.Assist with all-camp program activities and other camp-wide activities as assigned.Interpret to children and enforce safety and health regulations.Adopt Camp Fire’s Philosophy of Behavior management.Prepare group evaluations as required. Show less

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  Wanderkit®

  Aug 2020 - Dec 2020

  Adventure advocate ambassador

  Display a strong desire to share fun experiences and connect with other travelers.Submit unique adventures as well as local/international tips and recommendations.Listen, communicate, and collaborate with our community of users and partners.Create a friendly environment and spark connections on & offline based on shared adventures or mutual interests.Help WanderKit grow our mission and community by sharing my experiences with my followers and our users.

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  Got soup

  Nov 2020 - May 2021

  Sales associate

  Drive work van to and from market siteUnload and load product, equipment and display materialsSet up stand with tent, coolers of soup, tables, inventory sign, etc.Implement sales, answer questions, help customers and complete cash or credit card transactions.Take inventory of remaining product and balance out cash and credit card intake.Break down stand, pack up truck and return to home site.Put away returned soup, clean out and sanitize coolers.

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  Withinreach

  Feb 2021 - Jun 2023

  Covid care coordinator

  ⦁ Coordinate with community organizations and the Washington Department of Health to arrange for food/essential supplies deliveries, housing, and utilities assistance to hundreds of clients in quarantine/isolation. ⦁ Assessment of client needs; and referred clients to wrap around resources including mental health services, childcare, additional ongoing food and housing assistance.⦁ Conducted regular symptom-wellness checks to track client’s symptoms, emotional wellbeing, and documented recommendations.⦁ Educated clients on COVID-19 and how to effectively quarantine/isolate.⦁ Negotiated with landlords/lenders on clients behalf in order to arrange for housing assistance.⦁ Followed up with clients to verify that their needs were met and that they received the assistance and services that I arranged for them.⦁ Utilize online platforms to make referrals via phone, email and text.⦁ Conduct new employee training by facilitating shadow shifts, conducting mock calls and leading trainings on how to utilize the application OneNote, the texting platform and the online phone system. ⦁ Member of the Activity Coordinating Committee (A.O.C): Plan, organize and facilitate team bonding activities and team building workshops for the staff.Plan, organize, budget and facilitate 2022/2023 team outings including procuring a location, food and activities for groups of 15-30Certifications/Awards:DOH Certificate of Appreciation 2/17/2022- for valuable contributions and tireless loyalty to the Care Connect Washington clients.Community Health Worker Training – Providing Social Support: Certificate of Completion – 3/21/2022Values in Action recipient –5/2022: Received $350 bonus -demonstrated one or more WithinReach Values during a specific project: Agility, Collaboration, Inclusion, Initiative, Quality - The work performed was outside the responsibilities outlined in the job description. The work has had a great impact on the organization in some significant way. Show less

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  1up recreation

  May 2023 - Jul 2024

  Archery certified instructor/camp staff-director

  Conduct Youth Archery program in accordance with 1UP Recreation’s philosophy, policies, standards, and requirements. Instruct and support youth. Responsible for the safety, health and general welfare of all participants in accordance with 1UP Recreation policies and American Camping Association standards. Evaluate and complete reports as required.Direct, coordinate and supervise staff and camp activities for kids and teenagers.Create a fun, safe environment during the camping program.Plans, leads, and implements camp programs for children.Provide high-quality educational and recreational opportunities and enjoyable experiences for camp participants.Supervise campers and ensures their safety, development, growth, skill achievement, and general well-being. Show less

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  Duos catering

  Sept 2023 - Sept 2024

  Facilitate the delivery and set-up of prepared food in a timely and food-safe manner.Set up all tables and food service areas with chairs, linens and dishesKitchen Assistant- plate menu items in an attractive mannerServe food to guests at eventsClean up and tearing down the dining area by removing all tableware, linens, garbage and furnitureAdvanced customer service skillsUnderstanding of safe food handling policies and proceduresExcellent communication skills for conversing with clients, guests and employees Show less

  • Caterer- Lead Server/Captain

    Dec 2023 - Sept 2024

  • Caterer Server

    Sept 2023 - Sept 2024
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  Shooby doo catering

  Nov 2023 - Aug 2024

  Caterer
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  Lisa dupar catering

  Apr 2024 - Aug 2024

  Caterer
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  Mazza catering

  Nov 2024 - now

  Catering event manager/server

  Refers to BEO and relays information to serving staff. Responsible for setup, service of food and beverages, managing the serving staff, event breakdown, and catering to all guest needs to exceed customer expectations. Manage the serving staff by communicating details on event specifications and delegating tasks.Train team members on catering operations.Facilitate the delivery and set-up of prepared food in a timely and food-safe manner.Set up all tables and food service areas with chairs, linens and dishesKitchen Assistant- plate menu items in an attractive mannerServe food to guests at eventsClean up and tearing down the dining area by removing all tableware, linens, garbage and furnitureAdvanced customer service skillsUnderstanding of safe food handling policies and proceduresExcellent communication skills for conversing with clients, guests and employees Show less

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  Carrie dove catering & events

  Nov 2024 - now

  Caterer/server

  Facilitate the delivery and set-up of prepared food in a timely and food-safe manner.Set up all tables and food service areas with chairs, linens and dishesKitchen Assistant- plate menu items in an attractive mannerServe food to guests at eventsClean up and tearing down the dining area by removing all tableware, linens, garbage and furnitureAdvanced customer service skillsUnderstanding of safe food handling policies and proceduresExcellent communication skills for conversing with clients, guests and employees Show less

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  Pascaline fine catering llc

  Nov 2024 - now

  Caterer/server

  Facilitate the delivery and set-up of prepared food in a timely and food-safe manner.Set up all tables and food service areas with chairs, linens and dishesKitchen Assistant- plate menu items in an attractive mannerServe food to guests at eventsClean up and tearing down the dining area by removing all tableware, linens, garbage and furnitureAdvanced customer service skillsUnderstanding of safe food handling policies and proceduresExcellent communication skills for conversing with clients, guests and employees Show less

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  Preferred sonoma caterers

  Apr 2025 - now

  Caterer/server

  Facilitate the delivery and set-up of prepared food in a timely and food-safe manner.Set up all tables and food service areas with chairs, linens and dishesKitchen Assistant- plate menu items in an attractive mannerServe food to guests at eventsClean up and tearing down the dining area by removing all tableware, linens, garbage and furnitureAdvanced customer service skillsUnderstanding of safe food handling policies and proceduresExcellent communication skills for conversing with clients, guests and employeesFacilitate the delivery and set-up of prepared food in a timely and food-safe manner.Set up all tables and food service areas with chairs, linens and dishesKitchen Assistant- plate menu items in an attractive mannerServe food to guests at eventsClean up and tearing down the dining area by removing all tableware, linens, garbage and furnitureAdvanced customer service skillsUnderstanding of safe food handling policies and proceduresExcellent communication skills for conversing with clients, guests and employees Show less