
Timeline
About me
Client Director at IBM iX
Education
Brg feldkirchen
-Mot management school
2013 - 2014Master of advanced studies business administration and management, generalUniversität klagenfurt
2015 - 2019Bachelor of applied science - basc information technology
Experience
Wirtschaftskammer kärnten
Oct 2010 - Mar 2012Foreign trade officeResponsibilities:Marketing, organization of trade events, foreign trade, import and export consulting.
Kos mech gmbh
Mar 2012 - Dec 2012Sales & marketingResponsibilities:Sales, Marketing, Administration and support of the sales managerAchievements:Restructuring of the sales process through the implementation of a new CRM Software (Salesforce), increasing the workflow significantly, leading to the opportunity of shifting administrative personnel into sales.
Anmaco gmbh
Jan 2013 - Sept 2015Assistant managerResponsibilities:Supporting the CEO in starting and setting up one of the most cutting-edge tyre recycling plants in Europe. Involvement from the very first day of the company allowed insight into all aspects of the company and its development.The main duties included project management, government subsidies, marketing & sales, HRM, and logistics.Achievements:- Project coordination both in the start-up phase and subsequently in the international phase, between China, UK, Italy and Austria. This culminated in the successful construction and installation of the R&D plant and the creation of 25 jobs.- Successful plant management and coordination, including material flows.- Planning and implementation of an integrated personnel plan leading to an increase of employee and plant efficiency, allowing the incorporation of work-life balance even in 24/7 shift operations.- Sales and Marketing including exhibition preparation and follow through, providing the company with three major customers.- Logistics coordination with partners all over Europe- Successful Lead and Governmental Guidance in an 18 month KWF-funded investment project, allowing the company to be funded and operated for the three years with AWS guarantees and fiscal safety. Show less
Celia it ltd.
Feb 2017 - Feb 2020Mobile developerResponsibilities:Updating and redeveloping legacy apps for both Android and iOS, development of new B2B Apps for the existing customer base and introducing modern agile development techniques into the company.Achievements:- Redesign and successful roll-out of the CTIMobile business client for both Android and iOS, leading to an increase in reported customer satisfaction and new customer acquisition.- Development and successful roll-out of multiple B2B Apps like LKS, ReCo, and several apps in the taxi & transport industry, contributing significantly to a successful business year.- Successful implementation of agile development practices inside the company, using a mixture of SCRUM and KANBAN to satisfy both the requirements of modern DevOps as well as telecommunications processes. Show less
Ecx.io - an ibm company
Jun 2021 - May 2022Responsibilities:Maintaining the vision of our clients, maximizing their ROI, managing stakeholder relationships on all levels of the project, project controlling & first and foremost, making sure that our Devs can do their work, focused on the most important features for the client.Achievements:- Took over a struggling scrum team on a challenging project and helped transform it into a high performing, mature team and delivering the project to a high standard and client satisfaction- Continued high & positive engagement with clients, leading to additional successful implementation waves to the satisfaction of both client and management.- Co-organized two consulting projects with clients including bothing online and offline workshops and roadmaps, helping internal alignment and providing tangible results and deliverables to the client. Show less
Client Service Director
Jan 2022 - May 2022Senior Product Owner
Feb 2020 - May 2022Client Manager
Jun 2021 - Jan 2022
Ibm ix
Apr 2022 - nowClient directorEnsuring and maintaining long lasting, trusting relationships with our clients and supporting their strategic development, as well as setting up project organisation and supporting project delivery via controlling, guidance and escalation management.Guiding and shaping the new talents of IBM iX and helping them reach their full potential.
Licenses & Certifications
- View certificate
Certified scrum product owner® (cspo®)
Scrum allianceOct 2020 - View certificate
Enterprise design thinking practitioner
IbmSept 2020
Languages
- geGerman
- enEnglish
- spSpanish
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