Experience

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  Industrial and commercial bank of china

  Jun 2016 - Jul 2016

  Assistant account manager

  • Promotion document editor, promotion poster design and drawing;• Contacted 50 clients, introduced new products and eventually accepted by 48 clients;

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  Ruihua certified public accountant

  Dec 2017 - Feb 2018

  Auditor

  • Engaged in pre-trial and final review and Compiled the audit draft; • Guided auditing of 6 subsidiaries, one parent company and consolidated statements;

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  Amazon

  Nov 2018 - Feb 2019

  Assistant recruiter

  • Managed the recruitment of Compliance Operation teams in Beijing and Shenzhen;• Project management: study the changes adopted by the interview, summarise and make reliable suggestions;• Continuously improved and optimised workflow and efficiency at work, such as actively writing and changing the interview guide.• Led phone screen at least 20 candidates per day, recommended at least five candidates per day, and successfully hire 60 people within three months;• Contributed an interview rate of only 10%, Incline´s conversion rate is nearly 40%; Show less

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  Study melbourne

  Jun 2019 - Jul 2019

  Study melbourne live project business consultant

  • Live Projects is a Study Melbourne initiative which provides opportunities for international students to undertake an intensive collaborative project to solve a real business problem for the Victorian Government, business or community organisation.• Worked with Study Melbourne as a project consultant to develop a growth strategy for “Studychatr” (a kind of “Student Linkedin” allowing students to connect, collaborate and in the future, find job opportunities) for finding their key competitors, analysing macro-environment and cooperating with student’s association and corporate around 50-60 hours total within a three-week timeframe. • Delivered a 3,000-word written project final report and presentation to the client summarising insights and recommendations for their current website strategy, thus assisting the Study Melbourne team in solving the business problem. Show less

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  Pt. kawasan industri jababeka, tbk

  Jan 2020 - Feb 2020

  Corporate finance analyst

  • Preparing for the annual report by researching the property market and analysing financial statement;• Completing the business project plan by setting different assumptions.

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  Huawei consumer business group

  Oct 2020 - now

  E-commerce fraud & risk management specialist

  • Lead the Fraud Prevention Team to prevent and identify and resolve fraudulent transactions and criminal activity, keeping the losses to a minimum, whilst ensuring the operation of the business and the customer experience are not impacted;• Make recommendations for new systems and solutions to drive fraud and loss prevention and champion efficiency. Finding and using cutting edge techniques to disrupt fraudulent activity and minimise loss;• Gathering intelligence from stakeholders and integrating this information into our fraud prevention strategy;• Ability to question current processes and make recommendations for positive change to improve efficiency, add value or reduce risk;• Identify and discuss emerging trends that should be evaluated for risk of fraud and loss, making recommendations to mitigate the highlighted risks;• Having a strong working knowledge of Chargeback and transaction analysis and reporting, actively finding ways to reduce and minimise chargebacks to the business;• Operate within a PCI compliant environment, ensuring adherence to data security standards;• Make accurate decisions, differentiating between fraudulent and genuine transaction, ensuring the operation of the business is not disrupted and that customer experience is held front and centre;• Train and share expertise with others to improve processes and procedures. Show less