Experience

• 

  Clark county school district

  Jan 2000 - Jan 2011

  Elementary school clerk

  Maintains accurate student attendance for the purpose of providing accurate information for District and State reporting. Maintains student data base for the purpose of documenting student enrollment. Enrolls and transfers students for the purpose of maintaining student records. Evaluates situations (e.g. involving other staff, students, parents, the public, etc.) for the purpose of taking action /directing to appropriate personnel for resolution

• 

  Weserve

  Nov 2007 - Jan 2018

  Usher/security

  Provide the primary level of guest assistance in the seating area. Allow or disallow access into the pavilion based on credentials. Help guests locate their assigned seats and reporting any ticketing problems to a supervisor.

• 

  Unitedhealth group

  Jan 2014 - Jan 2016

  Customer service representative

  Provide excellent customer service through inbound daily calls from Senior Dimensions/Medicare members in addition to Medicaid members.Recommend potential products or services to management by collecting customer information and analyzing customer needs.Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolutions.

• 

  Expedia group

  Jan 2016 - Jan 2019

  Cruise specialist

  Responsible for answering incoming phone calls and developing a rapport with the caller while answering questions, and leading dialogue to a quote/booking.Build an understanding of our Cruise Partner reservations system and Salesforce CRM system and create and update recordings accurately and timelyMaintain current knowledge of all destinations, vessels, onboard services, land programs and marketing initiatives

• 

  Unemployed at this time

  Jan 2019 - Jan 2020

  Unemployed
• 

  Global industrial company

  Jan 2020 - Jan 2023

  Pricing, training new hires, assisting sales representatives with questions, entering in Purchase Orders and emails Global Industrial Company, is a Port Washington, New York based company and is a provider of industrial and MRO (maintenance, repair, and operating supply) products through a system of branded e-Commerce websites and relationship marketers in North America.

  • Inbound Sales Lead

    Jan 2022 - Jan 2023

  • Sales Representative

    Jan 2020 - Jan 2022