
Timeline
About me
Sales Development Representative
Education
Holy cross new orleans
2011 - 2019High school diplomaActivities and Societies: Campus Ministry Marching Band Highly involved student in Marching Band and Campus Ministry
St.edward's university
2019 - 2023Bachelor of business administration - bba business administrationActivities and Societies: Campus Ministry Hilltop Hospitality Holy Cross Insitute Course Work:Social Media Marketing Worked on a team to develop and pitch a social media plan for a local client who was trying to build the social media profile of her new business. As a result of my team’s project the owner of Alabaster Flask was able to take some of our ideas and implement them into her company, ultimately helping drive her social media presence up. Software Engineering Worked with a team of software engineering… Show more Course Work:Social Media Marketing Worked on a team to develop and pitch a social media plan for a local client who was trying to build the social media profile of her new business. As a result of my team’s project the owner of Alabaster Flask was able to take some of our ideas and implement them into her company, ultimately helping drive her social media presence up. Software Engineering Worked with a team of software engineering students developing multiple software plug-ins for a simulated healthcare company called WeGo. As the sales leader my responsibilities included, researching solution ideas, developing cost and return on investment sales material, and pitching/demoing the solution to customers and stakeholders of WeGo. Practiced stakeholder empathy, by presenting to the technology to them from a business perspective, rather than a computer science perspective. Show less
Experience
Chris townsend southern travel
Jan 2021 - Aug 2021BloggerIndependent blogger traveling the Gulf South region of the United States writing about various natural areas of the region; Red Bluff Canyon in Mississippi; Mobile, Alabama and other southern cities. Goal was to create awareness of the Gulf South and market this beautiful thriving region of America while selling some of my stories and generating some ad revenue.Outcome, the blog allowed me to learn the history of the Gulf South and build my social media presence on Instagram and Twitter. Show less
River birch of louisiana
Jun 2021 - Aug 2021Social media internManaged traffic on the company’s Facebook social media platform.Developed and implemented new campaigns to increase awareness of River Birch's social media profile on Facebook. This allowed the company to effectively communicate important information with the clients and serve in the Greater New Orleans area more efficiently.New campaigns resulted in 100% increase in social media traffic and interaction with their customer. This resulted in greater customer satisfaction through better communications with River Birch Energy. Show less
St.edward's university
Nov 2021 - May 2023Campus tour guideResponsible for selling prospective students and families on the value of St. Edward’s University. Welcomed prospective families, lead tours, delivered presentations, on what makes St. Edward’s University a vibrant and special institution.Gave a total of 87 admitted students a campus tour and of the 87 students 33 of them submitted an enrollment deposit.Finished the year with a 37.93% conversion rate from all admitted student tours.
Enterprise holdings
Jun 2022 - Aug 2022Management trainee internSales – Responsible for selling Enterprise Protection products and vehicle upgrades rental to rental customers. Exceed quota every month. Top Performing associate at Austin Braker Lane Branch, including all full-time employees. #3 Intern across all Austin branches. Customer Service – managed customer questions, issues, and concerns on the phone or in-person during the rental process. Issues could include: rental availability, vehicle type & upcharges, rental charge disputes, and damaged vehicles.Managed a fleet of 150 vehicles, ensuring they were processed through the Enterprise 8 step process every time they were rented and returned; quality checks, safety checks and cleaning. Teamwork - learned how to work in a team environment to accomplish the goals of the branch, satisfy every single customer, and still achieve personal goals. From day one, I began to take on the responsibilities as full-time first year employee of Enterprise. Show less
Ninjaone
Dec 2023 - Oct 2024Sales development representativeOracle
Oct 2024 - nowSales development representativeNetsuite ERP
Licenses & Certifications
- View certificate
Cold calling mastery
LinkedinJul 2023 - View certificate
Customer success management fundamentals
LinkedinJul 2023 - View certificate
Strategic selling: how to communicate with the c-suite and decision makers
LinkedinJul 2023 - View certificate
B2b sales foundations
LinkedinJun 2023 - View certificate
Overcoming fears: preparing for sales calls
LinkedinJun 2023 - View certificate
Sales strategies and approaches in a new world of selling
LinkedinJun 2023 Hootsuite platform certification
Hootsuite academyMar 2021- View certificate
How to sell on value, not price
LinkedinJul 2023 Social media certification
Hootsuite academyMar 2021- View certificate
Business development foundations
LinkedinJun 2023
Volunteer Experience
SERVE 1 Day Volunteer
Issued by Austin Food ForrestAssociated with Christopher Townsend
Food Pantry Volunteer
Issued by St.Edward's University on Oct 2021Associated with Christopher Townsend
Hospitality Minister and Lector
Issued by St.Edward's University on Aug 2019Associated with Christopher Townsend
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