Experience

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  Sidor

  May 2003 - Jul 2004

  Junior analyst

  - Responsible for validating and mantaining profitability information of steel products.- Developed new profitability report for steel products that reduced completion time from 4 to 2days.

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  Hach

  Jul 2005 - Dec 2006

  Area manager

  - Supervised eight production lines for water testing equipment manufacturer.- Oversaw continuous improvement projects for manufacturing areas, resulting in inventory reductions of ~10-30% and productivity increases of ~10-20%.- Selected among five Area Managers to facilitate an inventory reduction effort in Teltow, Germany for Lange company, identifying opportunities to reduce inventory by 15%.

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  Mckinsey & company

  Apr 2007 - Jul 2013

  - Led teams of 2-6 people for 20 consulting projects, including:Pricing policy diagnostic for the retail and SMEs segments for bank with ~US 40Bn in assets, identifying ~US 112MM in improvement opportunities. Santiago de Chile, Chile.- Developed outsourcing model for IT infrastructure, application development and maintenance forbank with ~US 23Bn in assets, identifying 10% in savings for the IT department. Lima, Perú. - Diagnosed, designed and implemented a commercial transformation program for diversified industrial group with ~US 4Bn in sales, applying pricing and key account management improvement levers. Impact captured ~US 22MM in sales and ~US 13MM in EBITDA. Bogotá, Colombia.- Developed the Latin American strategy for global electronic goods manufacturer with ~US 1Bn sales in the region, identifying improvements in marketing strategy, supply chain and product offering for Venezuelan market. Ciudad de Panamá, Panamá; Caracas, Venezuela.- Launched new operating and commercial model for branch network of a bank with ~US 5Bn in assets, increasing sales by 30% in period of 8 months. Santo Domingo, República Dominicana.- Interviewed ~50 candidates for the offices of McKinsey & Co. in Latin America. Show less

  • Engagement Manager

    Jun 2011 - Jul 2013

  • Junior Engagement Manager

    Jun 2010 - May 2011

  • Associate

    Jun 2008 - May 2010

  • Junior Associate

    Apr 2007 - May 2008
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  Grupo aval

  Aug 2013 - Nov 2019

  Vice - president of planning and projects

  - Directed design, implementation and launch of loyalty program tuplús in Colombia (www.tuplus.com.co) for four banks owned by Grupo Aval, aimed at lowering attrition rates and increasing banking business from customers. Results were positive, with more than ~11% customers enrolled in program in first two months since launch.- Oversaw implementation of distribution strategies to adjust to market trends in retail banking. E.g., reduced ~10% of the ATM footprint without negatively impacting customer service levels, incentivized migration to more efficient banking correspondents and initiated a study to decrease overall branch footprint.- Participated in redesign of turnaround strategy for Banco Popular, resulting in significant increase in market share for consumer banking (e.g., market share for payroll loans increased from 20.2% in Dec-15 to 22.4% in Feb-19)- Reviewed strategic initiatives, overall results for Grupo Aval and its entities and presented market share results to Group’s Board of Directors. Show less

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  A toda hora s.a

  Dec 2019 - Dec 2022

  - Led operation, business strategy definition and implementation for Grupo Aval’s loyalty program (www.tuplus.com.co). Since launching in April 2019, ~30% of customers have enrolled in the program, maintaining Net Promoter Score (NPS) above 60%.- Oversaw next phase of Grupo Aval’s electronic wallet (www.dale.com.co), identifying opportunities for improvement, and monitoring implementation of new initiatives. Dale! has grown its users ~3x as of September 2021. - Participated in definition and implementation of payment strategy for Grupo Aval, including the analysis of regulatory changes and strategic review for local payment networks and Grupo Aval´s banks. Show less

  • Senior Manager of Corporate Strategy

    Jun 2021 - Dec 2022

  • Centralization Project Manager

    Dec 2019 - May 2021
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  Alorica

  Jan 2023 - Apr 2023

  Director strategic planning and development

  - Participated in definition of global strategy, focusing on high growth verticals and geographies and syndicated hypothesis with top management.- Reviewed development of financial model required to implement overall strategy.

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  Accenture colombia

  Jun 2023 - now

  Client account lead - managing director

  - Led business development of key banking account in Colombia, generating +20 leads in the span of 6 months in consulting, technology and operations.- Oversaw delivery of consulting projects and ensured optimal results for the client.