
Timeline
About me
Sr. UX Designer at Telstra
Education

Pune university
2004 - 2005Masters in commerce business administration
C-dac's national multimedia resource center
2003 - 2004Post graduate diploma in multimedia multimedia
Indian institute of technology, bombay
2010 - 2010Hci interaction design for international developmentActivities and Societies: 20th -21st March 2010 Participated in: 1. workshop on "modelling for Accessibility Personalization in HCI" During this workshop we analyzed and discussed the application of effective adaptive user interfaces that help in closing the digital divide. Organisers Julio Abascal, Myriam Arrue, Nestor Garay Laboratory of HCI for Special Needs University of the Basque Country. Spain 2. Tips for Effective Usability Testing in India - Abhay Rautela

Indian institute of technology, bombay
2008 - 2008Human computer interactionGot an exposure to issues, principles and concerns underlying human interaction with interactive products. Practiced the process and the techniques for user studies, interaction design and usability evaluation while working on the SBI Banking project focussing on the ATM facility for lower income group during the workshop.
Experience

Aptara
Dec 2004 - Jan 2007Graphic designerWorked on Computer art, illustration, and graphic design for a variety of businesses, User Interface design, Conceptual animation using Flash, Interactive Tutorials, web banners and demos/simulations using Flash

Cognizant technology solutions
Jan 2007 - Sept 2009User interface \ visual designerMy role was to work on user interface and interaction design projects across websites/web applications/e-learning course-ware. Integrate branding and develop production-level graphics for user interfaces. My responsibilities also included mentoring junior resources and delivering sales pitches to Cognizant clients.

Avaya
Sept 2009 - May 2010User interface designerAn experienced visual communications practitioner, with the ability to creatively envision, strategize and design highly successful user journeys.

Sapientnitro
May 2010 - Oct 2011Art directorWhile at Sapient, I created visual designs & user experiences for a variety of international clients. Worked with global creative teams in many different business sectors including travel, technology, telecommunication, and commerce.

Accenture
Nov 2011 - Nov 2015In this role, I designed compelling user experiences for various platforms. I collaborated with clients, users, and internal/external teams to translate complex problems into user-friendly solutions. This involved planning research, developing user personas, and creating prototypes. I also communicated effectively with developers and mentored junior colleagues. My experience spans across diverse clientele, including major insurance providers and tech companies.
Associate Manager - User Experience Design Consultant
Oct 2014 - Nov 2015Sr. User Experience Designer\Consultant
Nov 2011 - Oct 2014

Telstra digital
Feb 2016 - Nov 2019Lead user experience designerI worked as a lead UX designer in an agile environment. I had great opportunities to work on various projects ranging from a complex NBN troubleshooting tool for the front of house agents, designed Internal search experience, NBN order tracker, various product launches and online campaigns - helping customers clearly understand the value proposition in their explore and purchase journeys.

Telstra
Jul 2020 - nowSr. ux designer
Licenses & Certifications

Gamification
A non-credit course offered by university of pennsylvaniaMay 2013
Certified usability specialist
Accenture user experience certification programNov 2012
Human-computer interaction
Stanford university through coursera inc.Nov 2012
Adobe flash mx 2004 designer certification
AdobeMar 2008
Luma institute certified practitioner of human-centered design
Luma instituteJun 2020- View certificate

Design thinking: implementing the process
Lynda.comMay 2019 
Enterprise design thinking practitioner
IbmJun 2020
Hello design thinking
Ideo uApr 2020- View certificate

Design thinking: understanding the process
Lynda.comMay 2019
Languages
- enEnglish
- hiHindi
- maMarathi
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