Experience

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  Walt disney world

  May 2007 - Oct 2015

  Coordinate internal events hosted by Disney Executives across propertyCommunicate with Catering, Conventions, Culinary, and Entertainment teams to create the experience through Banquet Event Orders (BEO) for over 40 successful event per monthSupport 2 Executive Event Services Managers Support 2 Catering Sales Managers and 2 Convention Services ManagersCoordinate with Catering, Conventions, Culinary, and Entertainment teams to create the experience through Catering Agreements and Banquet Event Orders (BEO) for over 60 successful events per monthPrepare over 20 Catering Agreements per month to be turned over to Conventions Services Managers for event execution Communicate with internal clients interested in holding event at Walt Disney WorldCreate Banquet Event Orders for each eventCommunicate with Culinary and Entertainment for events Watch over children that are separated from partyRecord information from parents missing childrenRelay information about missing children/parent to managers and other employeesHelp guests with any information concerns Oversee pools and their respective rulesTrain new lifeguards at the poolsFacilitate continuous training of all lifeguardsCertified in CPR

  • Event Services Coordinator

    Oct 2014 - Oct 2015

  • Catering & Convention Services Assistant

    Apr 2014 - Oct 2014

  • Catering and Convention Services Professional Intern

    Jun 2013 - Apr 2014

  • I-Greeter

    Jun 2010 - Jun 2013

  • Lifeguard

    May 2007 - Jun 2013
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  Eventions, llc

  Aug 2011 - May 2012

  Intern

  Headed up small events within 2012 Florida A&M University National Alumni Association Convention, 2012 Tallahassee Fitness Festival, and 2011 Prince Hall Shriners Diabetes Football ClassicMarketed events at local and national levelsOrganized needs and donations for eventsRecruited and trained new interns

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  Orlando sentinel

  Oct 2015 - Oct 2016

  Multimedia sales planner

  Create, manage, and maintain relationships with advertising clients within Orlando Signature magazine to develop 20 display advertisements and generate approximately $15,000 in revenue per monthCoordinate planning of quarterly networking events to introduce advertisers and gain trust of clients with magazineReport magazine revenue weekly to track progress through each monthly deadlineMarket newest magazine content each month through 3 forms of Social Media to gain more loyal followers Show less

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  Dimension development

  Oct 2016 - Apr 2018

  Social catering sales and services manager

  Since starting position, have increased catering sales revenue by 40% Prospect leads for catering functions ranging from 5 - 350 guests to create new clients for the hotelWork with clients through entire event planning process including writing contracts, creating Banquet Event Orders (BEO) and resumes, and confirming all payments to create over $150,000 in new revenue in the year for the yearUp sell space only catering groups to add over $45,000 of incremental revenue in the form of group room blocks into contractManage all marketing by updating hotel website, 3 forms of social media, and collateral to feature our most up-to-date information Show less

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  Hei hotels & resorts

  Apr 2018 - Jul 2021

  Complex conference services manager

  Westin Buckhead Atlanta and Whitley Hotel, a Luxury Collection HotelRegularly upsell groups to increase food and beverage revenue by more than $250,000 per yearCoordinate smooth transition for client from sales to services with constant contact and follow through with creating Banquet Event Orders (BEOs) and resumes and reviewing final bills in a timely mannerReview room blocks weekly to ensure groups are forecasted accurately to maximize revenue and occupancyConduct daily BEO meetings and weekly GRC (Group Room Control) and Resume meetings to ensure full communication to hotel operations teams Show less

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  Bcd meetings & events

  Aug 2021 - Dec 2023

  Program manager

  Supporting Bank of America

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  First, supporting bank of america

  Jan 2024 - now

  Project manager