Jade Kiyak

Experience

• 

  Tarleton State University

  Jan 2012 - Dec 2014

  Acquisitions Assistant

  - Worked with multiple departments that included delivery teams, workers from the cataloging branch of the library, and professors etc. to resolve problems, if any.- Used a variety of online platforms and systems; worked closely with the public to determine needs and have them fulfilled.- Created a variety of written materials to prepare books for processing and cataloging.

• 

  Crandall ISD

  Aug 2015 - Jun 2023

  English & Journalism Teacher | Team Lead

  - Developed and delivered impactful presentations and content, leading to a 75% increase in student engagement and interest.- Led the production of the high school yearbook, overseeing marketing, budgeting, and vendor coordination to ensure high-quality content and on-time delivery.- Drove an 80% increase in yearbook sales within two months through strategic marketing and targeted outreach initiatives.- Collaborated cross-functionally to analyze data on student performance, refining lesson plans and adapting strategies to improve outcomes. Show less

• 

  Stitch Fix

  Sept 2020 - Oct 2023

  Senior Stylist | Customer Success Specialist

  - Analyzed customer feedback to identify opportunities for product and service enhancements, contributing to higher client engagement and satisfaction.- Provided data-driven insights to support the development of new features and improve overall customer experiences.- Managed CRM software to monitor client interactions, track performance, and align with business objectives for continuous improvement.

• 

  Lewisville ISD

  Jun 2023 - May 2024

  English Teacher

  - Created and implemented data-driven teaching strategies to improve language proficiency and communication skills, customized to address diverse student needs.- Collaborated with stakeholders to design and deliver engaging educational content, significantly enhancing student performance and engagement.- Utilized research and analysis to develop a standards-based 12th-grade English curriculum, aligning with educational objectives and optimizing learning outcomes.

• 

  TRU Hair Salon

  Jul 2024 - Oct 2024

  Administrative Assistant

  - Streamlined client scheduling and communication processes, enhancing overall service efficiency and client satisfaction.- Coordinated and managed all client communications, ensuring timely and professional responses to inquiries and concerns.- Implemented process improvements to optimize client experiences, leading to increased customer retention and satisfaction.

• 

  TutorJack

  Oct 2024 - now

  Operations and Marketing Coordinator
• 

  Test Geek

  Oct 2024 - now

  Operations and Marketing Coordinator

  - Matched students with tutors across 11 states, coordinating logistics and ensuring personalized, one-on-one in-person tutoring.- Maintained relationships with parents and tutors via email, enhancing client satisfaction and improving tutor retention.- Produced SEO-optimized content for a parent-oriented education blog to drive engagement and support the launch of TutorJack.- Oversaw operations including payroll, scheduling, and tutor screening to streamline processes and support team growth. Show less