Angela Davari

Angela Davari

Client Service Representative

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  • Timeline

  • About me

    Marketing & Sales Account Manager

  • Education

    • Hellenic Open University

      2004 - 2011
      Master of Business Administration (M.B.A.)
  • Experience

    • Siemens

      Sept 2004 - Sept 2007
      Client Service Representative

      Siemens Integrated Services (Greece) | Wireless Networks Service Department 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 : OTE , CYTA (Cyprus) , ALBTELECOM , ARMTEL• Provide general secretarial / administration support• Coordination of training seminars• Assembling of meetings• Making appointments and arranging travel and accommodation.• Preparation of presentations• Check and register the department’s staff work papers.• Monitoring of the process of dispatch of damaged equipment to and• from repair centers in Greece and abroad, issuing dispatch notes • ordering of materials• Keeping of schedules based on customer contracts. Show less

    • WizWorks Advertising

      Sept 2007 - Feb 2019
      Event Marketing Manager

      𝗖𝗹𝗶𝗲𝗻𝘁𝘀 : Hellenic Recovery Recycling Corporation, Creta Farm, Coca-Cola, Kathimerini, Nes Cafe, BAT., Vodafone• Conceptualized, planned, and executed diverse events, consistently exceeding client expectations• Coordinated end-to-end event management, including logistics, budgeting, and vendor relationships• Ensured event alignment with advertising campaign goals for brand consistency• Built strong client relationships through understanding their event objectives• Provided creative input, resulting in innovative event concepts that surpassed expectations• Maintained transparent client communication and delivered detailed financial reporting• Managed cost-effective event budgets and negotiated with vendors for competitive pricing• Effectively led internal and external teams for flawless event execution• Collaborated on event branding and promotional materials with the creative team• Developed and executed comprehensive marketing strategies, boosting event attendance• Monitored and optimized marketing efforts for maximum promotion and reach• Conducted post-event evaluations, leveraging feedback for continuous improvement Show less

    • MSCOMM

      May 2019 - Nov 2019
      Production Assistant

      𝗖𝗹𝗶𝗲𝗻𝘁𝘀 : HELLENIC PETROLEUM, ROCHE, ENEL GREECE, GOLDEN HALL, IDGC • Supported the planning and execution of diverse events, including product launches, promotions, trade shows, and press conferences.• Collaborated with the event production team to ensure seamless logistics and coordination• Managed event materials, equipment, and vendor relationships for successful event production• Contributed to venue selection, setup, breakdown, and optimization for various event types• Assisted with technical aspects, including audiovisual setup and troubleshooting• Worked closely with the creative team to execute event themes and branding effectively.• Helped produce event signage, banners, and promotional materials to maintain a cohesive visual identity.• Gathered feedback and insights through post-event evaluations to enhance future event production• Assisted with budget management and expense tracking for cost-effective event execution Show less

    • FiveTwenty Taste Experience

      Feb 2020 - Dec 2020
      E-Shop & Social Media Management - Sales Assistant

      • Managed and updated the e-shop database, creating new content, and uploading product photos to enhance the online presence• Processed daily orders and provided exceptional customer service to ensure customer satisfaction• Expanded market reach by listing products on various e-commerce platforms, including Amazon, Etsy, Skroutz, and Google Business• Effectively managed social media platforms (Facebook and Instagram), including scheduling monthly content calendars, creating engaging text, video, and image posts, responding to comments, and analyzing campaign results• Conducted B2B communication and engaged potential international customers to broaden the client base• Designed and distributed newsletters to keep customers informed and engaged with the brand Show less

    • Xenios Zeus nonprofit organization

      Aug 2020 - May 2022
      Marketing Manager

      • 𝗪𝗲𝗯𝘀𝗶𝘁𝗲 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Meticulously updated and maintained the organization's website content to ensure accuracy and relevance.• 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵 𝗦𝗰𝗶𝗲𝗻𝘁𝗶𝗳𝗶𝗰 𝗧𝗲𝗮𝗺: Collaborated closely with the scientific team, including psychologists and social workers, to create informative and supportive content related to free psychological support services• 𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 𝗠𝗮𝘀𝘁𝗲𝗿𝘆: Proficiently managed and nurtured the organization's Facebook and Instagram accounts, maintaining a vibrant online presence. • Scheduled a monthly content calendar for social media posts to maintain a consistent brand voice • Creatively generated text posts, engaging videos, and captivating images to drive effective social media campaigns • Actively responded to comments and PMs on business accounts, fostering customer engagement.• 𝗖𝗮𝗺𝗽𝗮𝗶𝗴𝗻 𝗖𝗿𝗮𝗳𝘁𝗶𝗻𝗴: Designed and executed compelling social media and email campaigns to enhance the organization's brand visibility and engagement• 𝗘𝘃𝗲𝗻𝘁 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴: Successfully organized a variety of business and social events, overseeing all aspects from conceptualization to execution, ensuring seamless experiences for attendees and alignment with event objectives Show less

    • TESAE group

      Jun 2022 - now
      B2B Sales & Marketing Account Manager

      • 𝗖𝗹𝗶𝗲𝗻𝘁 𝗣𝗼𝗿𝘁𝗳𝗼𝗹𝗶𝗼 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Proactively manage a portfolio of client accounts to ensure long-term success and foster strong relationships• 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Develop positive relationships and promptly address customer requirements, ensuring exceptional customer satisfaction• 𝗦𝗮𝗹𝗲𝘀 𝗡𝗲𝘁𝘄𝗼𝗿𝗸 𝗘𝘅𝗽𝗮𝗻𝘀𝗶𝗼𝗻: Strategically generate new sales by leveraging both existing and potential sales networks.• 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗤𝘂𝗲𝗿𝘆 𝗥𝗲𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻: Swiftly resolve customer queries and manage their needs to ensure a seamless experience• 𝗖𝗼𝗻𝘁𝗿𝗮𝗰𝘁 𝗡𝗲𝗴𝗼𝘁𝗶𝗮𝘁𝗶𝗼𝗻: Skillfully negotiate contracts for products and services with clients to drive successful partnerships• 𝗦𝗮𝗹𝗲𝘀 𝗧𝗮𝗿𝗴𝗲𝘁 𝗦𝗲𝘁𝘁𝗶𝗻𝗴: Establish and track sales account targets in alignment with the company's objectives𝗦𝗮𝗹𝗲𝘀 𝗠𝗲𝘁𝗿𝗶𝗰𝘀 𝗠𝗼𝗻𝗶𝘁𝗼𝗿𝗶𝗻𝗴: Regularly monitor sales metrics to gauge performance and identify areas for improvement.• 𝗦𝗮𝗹𝗲𝘀 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗺𝗲𝗻𝘁: Propose suitable actions to enhance sales performance and identify growth opportunities• 𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗖𝗿𝗲𝗮𝘁𝗶𝗼𝗻: Create engaging social media content to support marketing efforts, including content for platforms like Facebook and Instagram.• 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Contribute to the development of marketing strategies, including social media presence on platforms like Facebook and Instagram, as well as newsletters and phone communications Show less

  • Licenses & Certifications

    • Project Management Support Certificate

      New York College
      Mar 2023
    • Digital Marketing και On Line Branding

      TÜV HELLAS (TÜV NORD)
      Jul 2023
      View certificate certificate
    • Advanced Project Management Professional - PMP

      TÜV HELLAS (TÜV NORD)
      Oct 2023
      View certificate certificate