Ali Can A.

Experience

• 

  Amadeus

  Oct 2015 - now

  Last year (Order):• Moved to Order department beginning of 2023 and helped ramping-up a new team.• Became mentor and onboarding buddy for newcomers. Joined a couple of recruitment interviews.• Gained a lot of business and technical knowledge in Order.• Met a lot of people in the Order department in person and via teams and increased communication.• Been part of all change management processes from solution design, specification, testing, project planning, project coordination etc. Especially for STAR DSP• Joined maintenance as a pioneer and learned how it works and shared within team.• Managed Voice of Istanbul meetings which are essential to Istanbul people to share news related to different domains.• Now working on to move delivery team into SAFe structure in Order domain by taking PO role.Previous years (Loyalty): Last two years been in various teams within loyalty department: 1. Been part of an r&d team (Membership) which handles bespoke developments for Korean Airlines within newly created loyalty application. 2. Been part of another r&d team (DGW – Data Gateway) to manage loyalty customers air/non-air partner transactions. 3. Been part of legacy loyalty application bespoke team and applied scrum methodology and delivered continues enhancement on-time and in scope for APAC region airlines while being in the role respectively as SM and PO. Overall:• Contributed to a big project called RBA Gateway (Revenue based accrual) to help smooth transition between legacy product to new product for MH. Application was like a bridge between two system run for almost 6 months.• Delivered reports weekly on team activities to inform higher management.• Contributed to Change Control Board on every bespoke change and explained our deliveries to support teams and discussed many of them to make them better.• Involved actively in account management processes (EAT) of SATA, Starlux and Air Cote d'Ivoire and contributed upsell activities. Show less • Evaluated business requirements for major airlines Malaysia Airlines, Royal Air Maroc, Thai Airways and derived bespoke designs from business objectives to deliver software according to specifications for performance and functionality.• Met with internal and outside stakeholders to establish favorable business relationships and support mutually beneficial interests.• Improved end-to-end change management of bespoke services and applied them to new changes from scratch to post-cutover support. Show less

  • Team Lead, Engineering Manager

    Apr 2024 - now

  • Senior Product Definition Analyst

    Jun 2020 - Apr 2024

  • Product Definition Analyst

    Jul 2017 - Jun 2020

  • Business Analyst

    Oct 2015 - Jul 2017