Kevin Egger

Experience

• 

  Technical Difference Inc.

  Sept 2013 - Jan 2015

  Operations Manager

  • Under the guidance of the CEO, provided day to day leadership in a smallbusiness, for the Finance, Tech Support, HR, marketing, and Salesdepartments• I put procedures into place so that people and teams that had been siloed foryears presented relevant and actionable data to the CEO and to other teamson a regular basis• Took over the IT Manager role when the long time ITM, with immeasurableamounts of tribal knowledge, left the company• This led to much discovery, the hard way, and buildup of documentationDuring my time with TDI, technical projects included but were not limited to:• Migration to a new ISP (from an aggregated AT&T T1 to Cox business fiber),replacement of firewall (with contract assistance) and physical servers,migration of users from Windows XP to Windows 8.1 Pro• Implementation of the first off-site backups of the company's data• Stood up a new domain and migrated all users• Wrote the first Sys Admin handbook produced in the company's 21-year lifespan.• Implemented process improvement to shape organizational culture, optimizeprocedures for higher efficiency and help company evolve and grow Show less

• 

  Infracore LLC

  Jan 2015 - Mar 2019

  • Intermediate understanding and hands-on experience with Microsofttechnologies: Active Directory, Office 365, Distributed File System (DFS),SharePoint, IIS, Network Policy Server (NPS), Remote Desktop Services (RDS),Windows Deployment Services (WDS), Windows Desktop (7 – 10), BitLocker• Intermediate understanding and hands-on experience with Virtualization:VMWare ESX, Microsoft Hyper-V• Intermediate understanding of fundamental networking concepts: Layer-2Ethernet (ARP, VLANs), IPv4 Addressing and Subnetting, DNS, Static Routing• Intermediate understanding of advanced networking concepts: EnterpriseWi-Fi, IPSec and SSL VPNs, Layer 3 Routing, Layer 2 switch deployments• Intermediate understanding of Cloud Computing Infrastructure Platforms:Amazon Web Services, Microsoft Azure, Meraki, CradlePoint• Intermediate understanding of the Apple/Mac ecosystem• Basic understanding of Linux environment (Ubuntu with Nagios/CheckMK)• Basic understanding of Cisco Call Manager and host call managers• Strong, advanced troubleshooting methodology• Network monitoring tools and protocol analyzers• Disaster Recovery of production systems• SSL Certificates and encryption technologies• MDM / EMM Solutions (AirWatch, InTune, Meraki MDM) Show less • Responsible for compute and storage stack (Hyper-V), networkinginfrastructure (Cisco and Meraki), vendor management, disaster recovery site(Azure), Windows infrastructure backbone (DNS, DHCP, AD…), Office 365,Cisco Call Manager, monitoring of hosts and services at multiple sites in twodifferent states (Check_MK/Nagios), implementation of security proceduresand technology (NIST Policy Framework, Crowdstrike and Cisco AMP), andmaintaining/building the relationship with point of contact at the client site(Partner/President of a financial firm)•Roughly 20% of time was spent on helpdesk tickets. Show less

  • Enterprise Solutions Specialist

    Jan 2018 - Mar 2019

  • Help Desk Technician

    Jan 2015 - Dec 2017
• 

  Connetic

  Mar 2019 - Nov 2023

  • Includes items from Systems Administrator, Connetic and EnterpriseSolutions Specialist, Infracore.• No aspect of small business' IT infrastructure is beyond scope ofresponsibility for Systems Engineers at Connetic. I am responsible forconfiguring and deploying firewalls, switches, hypervisors, storage devices,wireless networking devices and end user workstations. All manner of SaaSapplications are within my purview, especially M365/Azure and its variousintegrations.• Microsoft 365: Majority of day related in some way to M365/Azure. Thisincludes migrations from on-premise Email, File Servers, Active Directorystructure and back up services into M365. Other migrations completedinclude ones from other M365 tenants and Google Workspace. This includescompanies that divided and companies that have acquired otherorganizations.• Networking: Configuring and replacing Fortinet security devices, Merakiswitches and access points, and point to point Unfi wireless networks. Theseprojects were completed for various small businesses.• Azure/Intune: Migration of hundreds of workstations from localauthentication or on-premise AD into Azure and enrollment/configuration inIntune MDM for various clients.• Vulnerability Investigations: Public and private security assessments utilizingNessus Expert.• Executive interaction: My points of contact for clients I manage are C levelexecutive decision makers. They lead small to medium size businesses andrequire timely communication and follow through on projects. Show less

  • Information Technology System Engineer

    Nov 2019 - Nov 2023

  • Systems Administrator

    Mar 2019 - Nov 2019
• 

  Oklahoma National Guard

  May 2022 - now

  Recent OCS grad, awaiting a slot for FABOLC. Assigned to the 1-160th FA Regiment. - Currently in Officer Candidate School and will join combat arms after expected graduation in August 2024

  • Field Artillery Officer

    Aug 2024 - now

  • Officer Candidate

    May 2022 - Aug 2024
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  ALERT 360

  Nov 2023 - now

  Information Technology System Engineer