
Madan K
Operations Manager

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About me
Manager Operation at Reliance Industries Limited (Retail Division)
Education

Educational Institution
-Bachelor's degree
Jamshedpur Public School, Jamshedpur
1989 - 2006+2 CommerceStudy
Experience

First Flight Couriers Ltd.
Apr 2000 - Dec 2015Operations ManagerManage Operation Management and its systematic implementation.Manage Manpower for Operation.Manage Information Technology and Computer System.Monitor and maintain technology to ensure maximum accessEnsure Technology is accessible and equipped with current hardware and software

DTDC Express Limited
Jan 2016 - Nov 2019AOM-JharkhandAn innovative, multifaceted, and solutions-focused Operation Manager with 16 years of career demonstrating visionary leadership and outstanding performance in Operation management.Experienced in the continuous improvement of policies, procedures and compliance functions that result in revenue growth, service and customer retention.Expertise in creating Express and E commerce operational network in Jharkhand with exposure to Road express operations.Expert in HUB and BRANCH Operation Management. Ability to determine priorities and meet deadlines while maintaining high degree of efficiency. Proven track record in solving bottleneck problems in E commerce and Express operations management. Hands on experience in handling operations including warehouse operations and optimum inventory levels to achieve maximum cost savings without hampering the operations.An effective communicator with exceptional relationship management skills with ability to relate to people at any level of business. Logistics - Planning, Operations, Billing, Implementation, All sorts of MIS.Expertise in implementing cost saving measures to achieve substantial reduction by way of renegotiation, effective vendor management and establishing process driven systems. Abilities in harmoniously managing day to day tasks with a talent for Operation in line with industry best practices.Leveraged skills in managing complete supply chain operations inclusive of warehouse Operations, procurement, inventory control, logistics, etc. ensuring best service within the defined guidelines.Expansion Planning for new hub, man power requirement, IT requirement, Regular & Ad-hoc Van deployment, infrastructure requirement & as per serviceable pin code with analyzing the load factor based on Hub capacity, for every quarter.Comprehensive understanding of Contract Law and Standard courier Terms and Conditions.Ability to manage a number of projects and initiatives simultaneously. Show less

SPOTON LOGISTICS PVT LTD
Oct 2018 - Nov 2019Area Operation ManagerAn innovative, multifaceted, and solutions-focused Operation Manager with 17 years of career demonstrating visionary leadership and outstanding performance in Operation management.

Reliance Industries Limited (Retail Division)
Nov 2019 - nowManager Operation
Licenses & Certifications
- View certificate

Communicating with Confidence
LinkedInJun 2021 - View certificate

Take a More Creative Approach to Problem-Solving
LinkedInJun 2021 - View certificate

Lean Six Sigma Foundations
LinkedInJun 2021 - View certificate

Leadership Stories: 5-Minute Lessons in Leading People
LinkedInJan 2023 - View certificate

Problem Solving Techniques
LinkedInJun 2021 - View certificate

Excel: Tips and Tricks
LinkedInAug 2020
Languages
- enEnglish
- hiHindi
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