
Timeline
About me
Professional Service Manager
Education

Escp europe
2010 - 2011Master in european business businessOne-year postgraduate course in Business Administration delivered in two languages and in two countries.Consultancy project (Madrid) - 3 months: After a thorough analysis, successfully recommended the implementation of “Category management online” to the client Colgate Palmolive. Consultancy project (London) - 4 months: Effectively developed a Safety and Environment Matrix for energy companies to prove that both variables are essential from an ethical/financial point of view. Client:… Show more One-year postgraduate course in Business Administration delivered in two languages and in two countries.Consultancy project (Madrid) - 3 months: After a thorough analysis, successfully recommended the implementation of “Category management online” to the client Colgate Palmolive. Consultancy project (London) - 4 months: Effectively developed a Safety and Environment Matrix for energy companies to prove that both variables are essential from an ethical/financial point of view. Client: Total Show less

Universidad de ciencias empresariales y sociales
2002 - 2006Bachelor degree in marketing marketing
Experience

Accenture
Oct 2006 - Jun 2008Sap analyst• Immersed in customer’s premises throughout project implementation, gathered their specific business requirements and developed functional specifications to adapt the system to customer’s needs.• Successfully implemented Module SAP R3 for 2 major Argentinean corporations. Delivered user training.

Fiducia capital group – investment group
Sept 2008 - May 2009Commercial assistantDevelopment and commercialization of a new business opportunity “Madero Walk Shopping Mall”• Assisted in the conception of a new Shopping mall business plan, and the subsequent phases of its promotion to the relevant stakeholders• Created management reports and presentations. Developed marketing materials and coordinated suppliers activities.

Banco patagonia
Jul 2009 - May 2010Graduate programme• Participated from the bank’s one-year rotational programme, receiving division-specific training, finalising by being assigned to the branch operations in order to be able to commercialize all banking product.• Developed an innovative project: “Proposed commercial action to grow Debit Card usage”, presented to key management of the Bank and considered for implementation.
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International air transport association (iata)
Sept 2011 - Dec 2014Project release coordinatorSimplified Invoicing Settlement (SIS) system facilitates the electronic invoicing and settlement process for airlines and aviation business partners. Being part of the go-live phase and the team that took it from Project to Operations:• Managed multiple airline relationships, providing them with general support with any interline billing disputes or Revenue Accounting rules application, liaising with vendors as required, and managing issues ensuring they are handled/closed without impact to the members• Assist in the development of release plans, transform effectively business requirements into detailed functional specifications in line with general Revenue Accounting rules, and coordinate testing of all major and minor releases. • Monitoring / reporting of project activities: Reports/Statistics to internal stakeholders on a weekly, monthly and annual basis. Performing intelligent analysis to enable Managers take better strategic decisions. Show less

Air canada
Dec 2014 - Jun 2018Commercial Strategies•Financial evaluation of new and existing codeshare and joint venture relationships.•Deliver accurate partnership reporting to the Senior Management as well as complete traffic and revenue reports for Star Alliance, Non- Star Alliance, and Joint Venture partners.•Liaise and facilitate work with IT, Scheduling, Revenue Management, Product Distribution, Network Planning and Sales to support the launch of new relationships Revenue Management•Manage passenger demand forecasts, understand booking trends, product availability, market strategies, seasonality, holidays and special events with the objective of maximizing the network revenue.•Ensure optimal inventory seat allocation on every flight by proactively calibrating the demand.•Review pricing structures to ensure alignment with commercial strategies, market trends and competitive forces.
Alliance Valuation Manager
Nov 2017 - Jun 2018Demand Manager
Dec 2014 - Nov 2017

Via rail canada
Jun 2018 - Aug 2022Revenue management
Expretio technologies
Aug 2022 - nowProfessional Services Manager
Mar 2023 - nowRevenue Management Analyst, Client Consulting
Aug 2022 - Feb 2023
Licenses & Certifications
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Passenger fare construction, proration & interline processing training
International air transport association (iata)Aug 2013.webp)
Project management essentials
International air transport association (iata)Aug 2014.webp)
Advanced project management
International air transport association (iata)Sept 2014
Languages
- enEnglish
- spSpanish
- frFrench
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