Esraa Shawky

Esraa Shawky

Account Executive

Followers of Esraa Shawky789 followers
location of Esraa ShawkyCairo, Cairo, Egypt

Connect with Esraa Shawky to Send Message

Connect

Connect with Esraa Shawky to Send Message

Connect
  • Timeline

  • About me

    Account Executive | Talabat | Delivery Hero

  • Education

    • Cairo University

      -
      Bachelor's degree Early Childhood Education and Teaching
  • Experience

    • Talabat

      Jul 2018 - May 2024
      Account Executive

      ● Build and maintain effective long-term relationships and a high level of satisfaction with key senior-level decision-makers and influencers at an assigned group of customer accounts that may includemajor strategic customers within a geographic or industry focus.● Identify and solve vendor performance-related problems by analyzing and deriving insights fromlarge, complex sets of data● Work alongside the commercial and logistics teams to reduce fail rate, restaurant delays, busyhours, and food preparation times.● Onboard new vendors and conduct refreshment sessions to top offending chains.● Build and maintain effective long-term relationships and a high level of satisfaction with key senior-level decision-makers and influencers at an assigned group of customer accounts that may includemajor strategic customers within a geographic or industry focus.● Ensure our projects are delivered to a high standard in an efficient and timely manner to differentstakeholders.● Create presentations and reports on data to be communicated to our vendors and differentstakeholders.● Conduct field visits to check the pain points of our vendors and set action plans based on thefindings.● Conduct business reviews with accounts and identify business opportunities and businessrelationships that result in the achievement of increased revenue, profitability, and marketshare.● Provide excellent service and support in order to build a strong relationship and resolveoperational issues between clients/restaurants and the company.● Ensure locations and coverage area for every branch is accurate.● Work internally with cross-functional departments to ensure all requirements of the brand are met. Show less

  • Licenses & Certifications

    • Canadian Management & Training Institute

      Canadian Management & Training Institute (CMTI)
      Feb 2023
    • Creative Direction Workshop: The Reality VS. Myths Of Ads-Ahmed Shebl

      SYNC School
      Apr 2024
    • Advertising Workshop: Presenting & Pitching For Creatives-Nourhan Moaz

      SYNC School
      Mar 2024
    • Intern Creative Copywriter

      5Degrees Marketing Solutions
      Jul 2025
    • COPYWRITING FOR ADS WORKSHOP: TRANSFORMING INSIGHTS INTO GREAT IDEAS

      SYNC School
      Jan 2025