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Nick Mulkens

Nick Mulkens

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location of Nick MulkensVilvoorde, Flemish Region, Belgium

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  • Timeline

  • About me

    Transformation Consultant

  • Education

    • Free Code Camp

      2016 - 2018
      Front End Development Certificate/JavaScript Algorithms and Data Structures Projects Computer Software Engineering

    • Vlerick Business School

      2020 - 2020
      Financial Management for Non-Financial Managers

    • KU Leuven

      2007 - 2012
      Master's degree Operations Management

      Minor in financial management.Master thesis on the advantages of a joint replenishment strategy for a big Belgian retail chain.

  • Experience

    • DB Schenker

      Jun 2013 - Jun 2014

      - Handling Freight Forwarding projects from price offer until successfully executed and invoiced.- Focus on abnormal loads and steel cargo. - Temporary support on site in Aberdeen, Scotland to support a large export project to Africa for an Oil & Gas customer.

      • Freight Forwarder Global Projects

        Mar 2012 - Jun 2014

      • Freight Forwarder Global Projects/Oil & Gas industry

        Jun 2013 - Aug 2013

    • Steder Group - Logistic Services

      Jun 2014 - Aug 2016
      Freight Forwarder

      - Handling Freight Forwarding projects from sales prospecting until successfully executed and invoiced: Focus on abnormal loads and steel cargo.

    • OCUS

      Jan 2017 - Dec 2017

      - Commercial & Operational responsible for the Benelux region for a French start-up.- Project lead for EDI integration with one of the largest Belgian provider of software for real estate agents. - Commercial launch for the Benelux region for a French start-up

      • Country Manager Benelux

        May 2017 - Dec 2017

      • Business Developer Benelux

        Jan 2017 - Apr 2017

    • Lineas

      Jan 2018 - Sept 2024

      - Program Lead for the Organisational Transformation of the Service Management Department- Program Lead for the implementation of a new Product Development Process.- Portfolio Management for +/- 45 projects & initiatives - Customer Service Responsible for the Industrial Consumer Goods, Chemicals and Client Communication (24/7) Team: 20 reports, from which 4 direct.- Project Lead for development of a new web portal. - Customer Service Responsible for the Industrial Consumer Goods and Client Communication (24/7) Team: 11 reports, from which 2 direct.- Project Lead for increasing invoicing of additional parking services: +34% of paid fees YOY. Management Traineeship-Decreased rework in the Order 2 Cash process for a selected market segment by decreasing erroneous orders by 50%. Piloted new organisational set-up to structurally embed this change.- Improved document flow in our main shunting station by implementing a scan solution.

      • Program Manager Operations & Business Transformation

        Jan 2021 - Sept 2024

      • Customer Service Market Manager - ICG, Chemicals & CCT

        Feb 2020 - Dec 2020

      • Customer Service Market Manager - ICG & CCT

        Jan 2019 - Feb 2020

      • Management Program, Project Coordinator

        Jan 2018 - Dec 2018

    • AE

      Sept 2024 - now
      Transformation Consultant

  • Licenses & Certifications