Vikrant K.

Experience

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  Dollarama L.P.

  Oct 2019 - Oct 2020

  Key Holder

  - Streamlined store operations by implementing new inventory management system, resulting in a 20% reduction in stockouts and a 15% increase in overall sales.- Enhanced customer interactions by training and coaching staff on effective communication strategies, leading to a 10% improvement in customer satisfaction scores.- Implemented rigorous security protocols, resulting in a decrease of theft incidents by 30%, ensuring a safe shopping environment for both customers and employees.

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  Eagle Eye Security

  Nov 2020 - Nov 2021

  Security Officer

  - Conducted regular security patrols, proactively identifying and addressing vulnerabilities, contributing to a 20% decrease in unauthorized access incidents.- Monitored surveillance cameras and alarm systems, responding to alarms or suspicious activity within an average of 2 minutes, ensuring swift resolution to potential threats.- Collaborated with law enforcement agencies to develop and implement emergency response plans, minimizing risks and ensuring personnel and property safety.

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  Domino's

  Jan 2022 - Aug 2022

  Delivery Driver

  - Efficiently planned and executed delivery routes, ensuring prompt delivery of orders to customers within the designated timeframe, resulting in a 99% on-time delivery rate.- Ensured high food quality during deliveries through effective packaging techniques and insulated containers, maintaining a 98% customer satisfaction rating.- Demonstrated exceptional customer service skills by resolving order discrepancies and addressing customer concerns professionally, resulting in 95% positive feedback. Show less

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  Amazon Fulfillment Centre and Service Provider

  Sept 2022 - Apr 2023

  Fulfillment Associate

  - Achieved a 99.9% accuracy rate in processing and preparing customer orders, ensuring timely and correct shipment.- Implemented an efficient organizational system, resulting in a 20% increase in efficiency and a 15% reduction in order processing time.-Collaborated with cross-functional teams to streamline the shipping process, reducing errors by 30% and enhancing customer satisfaction.

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  Aritzia

  Oct 2023 - Jan 2024

  Distribution Centre Associate

  - Accurately selected and picked an average of 1000 customer orders per day, by meticulously navigating the warehouse, resulting in a 99.9% order accuracy rate.- Implemented a new system for organizing shipping boxes based on product dimensions, reducing picking time by 30% and increasing overall productivity.- Efficiently assembled an average of 190 shipping boxes per hour, meeting or exceeding daily production goals.

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  Popeye's Supplements Canada

  Jan 2024 - now

  Sales Associate