Dana Aboumatear

Experience

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  Heya Arabian Fashion Exhibition

  Jun 2016 - Sept 2016

  Sales and customer service

  - Maintaining solid customer relationships by handling questions and concerns.- Conducting customer transactions and managing the cash registration. - Handling the return of merchandise.

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  Sidra Medicine

  Apr 2018 - Dec 2020

  Associate Patient Access

  - Patient Registration – Performs accurate & complexregistrations in ambulatory locations.- Completes complex work queues and quality datacorrections.- Insurance Eligibility – Completes insurance eligibilitysuccessfully which may require direct contact with the insurance company to support successful financial revenue results.- Scanning Requirements. Prepares multiple consent documents.- Patient Experience – Utilizes the department in patient communications and interactions, in all telephone, email and during face-to-face patient encounters.- Scheduling Appointments – Performs complete and methodical pre-registrations.- Patient Cash Collections – Assists with change fund detail and daily deposits. Show less

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  Saloony

  Jan 2021 - Dec 2021

  Sales Officer

  - Maintaining an accurate record of all sales, scheduled partners appointments, and complaints.- Collaborating with team members and the marketing department to ensure that the company is reaching its target audience.- Actively seek out new sales opportunities through cold calling, networking, and social media.- Set up meetings with potential Partner and listen to their wishes and concerns.- Negotiate/close deals and handle complaints

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  Nabedh Medical Center

  Jan 2022 - Dec 2022

  Receptionist

  - Scheduling appointments, and maintaining records and accounts.- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.- Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.- Maintains operations by following policies and procedures, reporting needed changes.- Contributes to team effort by accomplishing related results as needed.- Ensures availability of treatment information by filing and retrieving patient records. Show less

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  Sidra Medicine

  May 2023 - now

  Patient Administrator