Akansha Mandad - Quality & Training Manager at Tata Consultancy Services

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Akansha mandad

Mumbai, Maharashtra, India

+91 xxxx xxxxx

[email protected]

655 followers

Timeline
Dec 2006 - Sept 2007
Customer Service Advocate
Balaji group
Jan 2008 - Sept 2008
Customer Service Representative
IBM Daksh
Oct 2008 - Jul 2010
Senior Customer Service Advisor
3 Danmark
Oct 2010 - Jul 2011
Business Analyst
Thinking Beans Advertising India Pvt Ltd
Aug 2011 - Sept 2013
Collections Specialist
Zenta
Current Company
Oct 2013 - now
Operations Lead
Tata Consultancy Services
Mumbai, Maharashtra, India
About me
Quality & Training Manager at Tata Consultancy Services
Education
- Itma
  2003 - 2004
  Hsc commerce a
- Kalinga university, raipur
  -
  Bachelor of commerce - bcom accounting and finance a
Experience
- Balaji group
  Dec 2006 - Sept 2007
  Customer service advocate
- Ibm daksh
  Jan 2008 - Sept 2008
  Customer service representative
- 3 danmark
  Oct 2008 - Jul 2010
  Senior customer service advisor
- Thinking beans advertising india pvt ltd
  Oct 2010 - Jul 2011
  Business analyst
- Zenta
  Aug 2011 - Sept 2013
  Collections specialist
- Tata consultancy services
  Oct 2013 - now
  - Operations Lead
    Oct 2021 - now
  - Training Specialist
    Oct 2013 - Oct 2021
Licenses & Certifications
- Train the trainer
  Tata consultancy services
  Aug 2018
Honors & Awards
- Awarded to Akansha Mandad
  BPS star performer - Received 4 award as star performer within the services.
- Awarded to Akansha Mandad
  Contextual Masters -
- Awarded to Akansha Mandad
  Service & communication - Received six service delivery award within service