Experience

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  Western new york computing systems

  Jan 1999 - Jan 2000

  Lotus notes consultant

  Actively participated in e-mail migration project from IBM OfficeVision to Lotus Notes for the Rochester Gas and Electric Corporation’s 2,500 user base. * Led team in technical support of 5,000 Lotus Notes users. * Improved efficiency by implementing Lotus Notes roaming user solution.

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  Chart links, llc

  Mar 2000 - Jan 2009

  Systems administrator

  Administration and deployment of Chart Links Rehabilitation Software for internal and external clients utilizing Lotus Notes/Domino, WebSphere, SQL Server, Crystal Enterprise, and Microsoft Windows server.

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  Connecticut certification board, inc.

  Jun 2009 - now

  Director of operations

  IT and office management, website support and SQL database management. * Increased revenue by $25,000 through addition of two computer-based vendors* Implemented Microsoft Exchange 2003 email migration off the company server to Office 365* Migrated company applications and services off the internal server* Implemented full cloud computing on Amazon Web Services and eliminated the need for a company server* Implemented secure online payment system via PayPal* Served as team leader in hardware replacement recommendations, replacing the aging server and rebuilding the systems environment* Enhanced the Professional Certification annual, quarterly and monthly reports for the Department of Mental Health and Services through tables, charts and trend analysis* Redesigned web pages on the Connecticut Certification Board’s website through HTML and Adobe Photoshop graphics* Implemented electronic processing of initial certifications and certification renewals* Redesigned the Alcoholism and Substance Abuse Providers of New York (ASAP) website Show less