Brijesh Singh

Experience

• 

  IBM

  Jan 2004 - Dec 2010

  in this role i drove adoption of the new knowledge management/sharing model, support ongoing coordination of the knowledge sharing function, and facilitate and perform targeted content harvesting.1. drive adoption of the new knowledge sharing (ks) model and tools – acting as a champion and facilitator of the ks tools, helping staff at all levels understand the new approaches and best use of the technology. respond to knowledge sharing questions deliver presentations and demonstrations deliver education  support bench program adoption support knowledge mentor program for service line/isv/industry act as a catalyst for the practice to promote new knowledge sharing assets regularly report on adoption status.2. support the ongoing maintenance of the knowledge sharing infrastructure - provide support for processes and approaches, assisting where necessary (“training wheels” for new employees) support and facilitate identification of leadership contribution priorities  support and facilitate ongoing maintenance to wikis, sponsored links portlets, rss feeds, and other key technology components deliver presentations and demonstrations deliver education (face to face and web based) regularly report on progress using standard ks scorecard.3. perform targeted content harvesting - direct, facilitate and perform targeted harvesting for defined numbers and types of intellectual capital. work with business leaders to identify target engagements from which to harvest specific types of content work with business leaders to define core tags for harvested content proactively contact identified engagements  create packaging (wiki links, ecard) to highlight new content work with business leaders to publicize new content4. communicate availability of intellectual capital create analyst report directory for gmt content (both domestic and gd) show less manage education delivery and deployment of pde education (pde leadership, sales and consulting portfolio) and industry education across sector gbs ibm india planning• interlock with lcs / business for training requirements in rgt as a part of quarterly plan and ad hoc requests. • develop quarterly education delivery plans for the sector/pde along with the learning consultants and obtain business leaders sign-off based on skill gaps.• review and approve/reject all requests for just-in-time education as needed.• planning/forecasting and managing the operations for required resources for quarterly delivery plan, managing recourses for delivery of training, training venues(internal/external), software, hardware and other logistics and operation management for portfolio.budgeting• facilitate prioritization process of resources and funding for educations delivery plan, cost estimation at quarterly, monthly and fortnightly intervals.• keep track of approved budget, provide approved vs expenses status to l&k leadership on quarterly, monthly and fortnightly intervals.• provide internal venue/trainer utilization report monthly.education delivery• executing the quarterly education delivery plan, recourse management and quality management for all learning deliveries • monitoring timelines of all requests and resource allocation for various delivery activities / projects (training, sharenets etc.) based on l&k work stream requirements.• identifying cost effective delivery solutions, internal and external trainer, venue, courseware and other learning aids for sound delivery of learning.• ensure all quality processes are followed at every step of learning deliveries. • understand and apply new trends in learning delivery, keeping in view the execution of the learning strategy.• advise on new / revised policies and procedures to ensure operating efficiency and to support evolving delivery programs. show less led team of 5 and responsible for managing training at ibm hyderabad location. responsible for complete training lifecycle - training needs analysis, drawing the training road maps, charting out the training calendar, vendor evaluation and negotiation, implementation of the training plan, monitoring, tracking and measuring the training effectiveness.  needs assessment: identifying training needs by interacting with clients (project/competency),  planning: preparing short and long-term training schedules using lms. working with clients, subject matter experts and project managers to create high-level designs including instructional flow and approach and building the pool of internal trainers. execution/recourse management: supporting multiple projects while working closely with different projects, competencies and external agencies to execute training programs for providing required skill support to resources; ensuring proper personnel, equipment, training aids etc. are in place for successful delivery.  maintaining excellent training quality standard: faced the cmm level-5, iso and internal audit for l&k hyderabad location, responsible for risk management and risk mitigation as well as root cause analysis of defective programs.  vendor management: accountable for the dealing with vendors, coordination with procurement and finance. identification and empanelment of potential external training agencies, interacting and managing the vendors for best utilization of market expertise.  managing campus recruits: responsible for preparing the track plans for campus recruits, which includes both soft skills & technical programs and running them through a comprehensive programme for grooming them for projects. professional development & product certification: responsible for coordinating all product certifications as well as domain certifications purpose. intellectual capital management and awareness. show less collating and anticipating the internal training request of competency and project, arranging the trainers & trainings, certification, seminars, video learning, e- learning & knowledge management promotion. interaction with venders, trainers, logistics, records and documentation- related training. solely responsible for training execution and closer. class management for internal and external trainings of ibm employees. organizing various training programs and coordinating the employees for training programs includes all types of training. meeting the project managers for the various training programs. fixing the data and time for such programs based on the available schedule of the employees. contacting the vendors or expert trainers on the related technology and fixing the schedule. collecting the feedback from employees on related to program. driving knowledge management including icm submission, reuse, seminars and conferences promoting product certification and ibm professional certification. show less

  • Knowledge Advisor (Knowledge Consultant)

    Jun 2009 - Dec 2010

  • Learning Delivery Manager: PDE and Industry Education

    Jan 2009 - Jul 2009

  • Learning Consultant (Location Training Manager): IBM Hyderabad

    Oct 2005 - Jun 2009

  • Training Coordinator

    Jan 2004 - Sept 2005
• 

  Fujitsu

  Dec 2010 - Aug 2016

  Training manager

  in this role, i led technical professional development and l&d operation across fujitsu consulting, india, was responsible for learning platforms for 7 gdcs across the globe and reporting and analytics for leadership. most of the engagements were at planning and strategic level, followed by strong delivery and operational efficiency. stakeholder management-- partner with stakeholders, understand their learning needs and provide appropriate learning solutions and implement them to achieve desired resultl&d strategy and business alignments -- creating, aligning and implementing learning and development strategy which has direct impact on business delivery and growthl&d kpis and success factors -- define l&d success factors/kpis. map, implement and monitor kpis with organization success factorsperformance gap and training need analysis - identify the performance gaps and learning needs of different stakeholders, articulate, review and recommend business viability of needs. training calander and road maps in the areas of technical, behavioral, process & compliance, project management industry/domain, and management developments trainings.learning technology - implement/manage learning technologies interventions globally implemented lms and elearning platform for entire organizationoperation and training delivery management--define and implement standard training deliveries across locations, process improvements and implementationvendor partner management - identify and manage external training services providersfinance and budgeting - forecast, prepares and monitor l&d budget of organizationmetrics, reporting, dashboard and analytics assessments and training effectiveness design certification plan leadership and management developmentinternal trainer pool development quality and compliance, auditglobal partnership and initiative show less

• 

  Living Knowledge

  Sept 2016 - Jun 2021

  Principal consultant, co-founder

  living knowledge provides corporate training solutions on high-end technologies, professional development & soft-skills, project and services management, industry process, core domains and foreign languages at all the levels. these encompass learning content, learning delivery, learning technology and learning administration. living knowledge enables customers to reduce costs, sharpen their business focus and drive quantifiable results.as principal consultant, i provide consulting for technology trainings and manage operations for technical, leadership & management, soft-skills and project & services management trainings interventions for all our clients of living knowledge.key responsibilities: learning solutions design and consultingoperations and deliver managementstakeholder management, crm business development and profitablycost management and revenue leakage control vendor and partner management learning technology consulting and project management (lms and elearning)process re-engineering and governance show less

• 

  Fujitsu

  Jun 2021 - Mar 2023

  Learning and development manager

  as a head/learning partner, i was accountable for leading technology and professional development across the japan business unit for more than 4000 employees. collaborate with global l&d counterpart and business team to drive and implement capability & competency building. most of the engagements were at planning and strategic level, followed by strong delivery and operational efficiency. managing business stakeholder, planning and executing learning/training initiative, evaluating the effectiveness and impact to business with help of 7 team members. show less