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Jose Garay

Jose Garay

Medical Interpreter

Followers of Jose Garay192 followers
location of Jose GaraySan Pedro Sula, Cortés, Honduras

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  • Timeline

  • About me

    Software Developer || ServiceNow Developer (CSA, ITSM, CSM, and HRSD)

  • Education

    • Universidad Nacional Autónoma de Honduras (UNAH)

      -
      Computer Science

  • Experience

    • Interpretia

      Feb 2021 - Jan 2023
      Medical Interpreter

      Summary: In this role I facilitated clear and culturally sensitive communication between healthcare professionals and patients in Spanish and English. I accurately interpreted medical dialogues during consultations and treatments, ensured confidentiality, and trained new interpreters on medical terminology and ethical standards.

    • AltiaTek

      Feb 2023 - now
      Technical Consultant

      -Specialized as a ServiceNow consultant, leveraging platform capabilities to address business needs-Extensively used JavaScript for scripting and customization within ServiceNow-Applied methodologies such as ITIL to ensure best practices in service management-Actively participated in Scrum Agile development-Collaborated with cross-functional teams to deliver optimized solutions and enhance platform efficiency

  • Licenses & Certifications

    • Micro-Certification - Service Portal

      ServiceNow

    • Micro-Certification - Virtual Agent

      ServiceNow
      Mar 2023

    • Micro-Certification - Virtual Agent

      ServiceNow
      Mar 2023

    • Financial Services Operations Banking and Wealth Delivery Accreditation

      ServiceNow
      Jan 2023

    • ServiceNow Certified Implementation Specialist - IT Service Management

      ServiceNow
      Oct 2023

    • Micro-Certification - Flow Designer

      ServiceNow

    • Micro-Certification - CMDB Health

      ServiceNow

    • Scrum Foundation Professional Certificate SFPC

      CertiProf
      Feb 2023
      View certificate certificate

    • Micro-Certification - Predictive Intelligence

      ServiceNow
      Mar 2023

    • ServiceNow Certified Implementation Specialist - Human Resources

      ServiceNow
      Feb 2024

    • ServiceNow Certified System Administrator

      ServiceNow
      May 2023

    • Micro-Certification - Configure the CMDB

      ServiceNow

    • ServiceNow Certified Implementation Specialist - Customer Service Management

      ServiceNow
      Jan 2023

    • Micro-Certification - Automated Test Framework

      ServiceNow
      Jun 2023