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Taylor Dills

Taylor Dills

Membership Sales and Service Intern

Followers of Taylor Dills5000 followers
location of Taylor DillsTampa, Florida, United States

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  • Timeline

  • About me

    - Making Security Possible -

  • Education

    • University of South Florida

      2015 - 2018
      Bachelor of Science in Business Administration- BS Sports and Entertainment Marketing

      Activities and Societies: Phi Eta Sigma National Academic Honor Society, National Society of Colligate Scholars, and Delta Gamma Fraternity. I received a Marketing Degree with a concentration in Sports and Entertainment Management in December 2018.

  • Experience

    • Tampa Bay Lightning

      Aug 2018 - Dec 2018
      Membership Sales and Service Intern

      - Coordinated the Sales and Service VIP tours - Managed and updated Archtics Software and Microsoft CRM - Served as the front-line for mobile ticketing and Season Ticket Member inquires

    • Sacramento Kings

      Jan 2019 - Dec 2020

      - Resulted in selling over $300,000 within my first year with the company- Prospected and made outbound calls to new businesses and consumers to drive sales- Refined and led peer-to-peer training on best practices for utilizing our social selling tools - Generated over $175,000 worth of revenue in a 6-month span- Successfully led offsite meetings and arena tours with potential members- Built rapport with existing accounts to ensure retention, timely payments, and upgrades

      • Account Manager, Membership Sales

        Jul 2019 - Dec 2020

      • Account Executive

        Jan 2019 - Jul 2019

    • Worldwide Express

      Jan 2021 - Feb 2022

      - Managed a book of business that bills approximately $150,000 in weekly margin- Retained and grew the book of business between 110%-125% compared to last year (weekly comparisons)- Led Account Reviews to build greater client relationships, establish value, and search for areas of improvement - Solved various logistical issues for customers to ensure retention and satisfaction- Created and presented cost analysis, customized reports, and benefit letters for prospects- Collaborated with external vendors for implementation, consolidation, and integration efforts for clients

      • Inside Account Manager

        Aug 2021 - Feb 2022

      • Account Executive

        Jan 2021 - Aug 2021

    • ReliaQuest

      Feb 2022 - now

      - Assist global organizations combat this generation’s largest problem through our solution, GreyMatter- Develop and maintain relationships with security leaders and global key stakeholders to evolve security footprints to compliment business changes- Drive continued partnership and expansion of customer’s to combat business risks and drive positive business outcomes

      • Manager of Customer Success

        Apr 2024 - now

      • Senior Customer Success Manager

        Jun 2023 - Apr 2024

      • Customer Success Manager

        Feb 2022 - Jun 2023

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Taylor Dills
      Cum Laude The University of South Florida Dec 2018 Students who graduated with a cumulative GPA above 3.5 received this honor.