Syed Muhammad Hamza

Experience

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  TATA PAKISTAN

  Apr 2021 - Jun 2021

  IT Analyst
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  Highrise Technologies

  Oct 2021 - Jun 2022

  IBM Technical Support Engineer

  -Daily Monitoring of PIM and SWIFT server -Perform daily Application Testing of SWIFT server. -RPA has learned to work on the Environment.

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  TATA PAKISTAN

  Jun 2022 - Jun 2023

  Information Technology Officer

  -Manage all IT related issues. -Installation of windows, software and managing user data backups. -Shifting IP pool.-Providing VPN connectivity to the user.-Maintain Network. Troubleshooting, diagnosing and resolving hardware, software and system problems.-Coordinate with Manager regarding new hired employee’s user account, email ID creation on MS Active Directory and join user account into the centralized domain. -Printers and network sharing and troubleshooting-Configure the router. Configurations of all network device. Resolves problem reported by end user.-Co-ordination and communication with vendors. Configuration of Microsoft Outlook.-Maintain records of user’s system and configuration.-Provide remote support to the users using VNC and Any desk. -Face Detector Machine configuration.-CCTV Camera Manage. NVR and DVR IP change and configure the setting. Show less

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  Liaquat National Hospital and Medical College

  Jun 2023 - now

  System Support Engineer

  -Configure and install network devices.-Monitoring and troubleshooting networks, system, windows, macOS and linux system related problems.-Provide support of McAfee endpoint security tools, policies, and procedures.-Providing remotely technical support across all over the hospital.-Manage and create virtual machine in VMware.-Setting up accounts for new users -Testing new technology