Ozan Gonlupekacik

Experience

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  Tyrkiet Eksperten Tulipan Hotels / Bodrum / Marmaris / Alanya

  Apr 2000 - Apr 2002

  Food and Beverage Service / Bar / Restaurant
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  Tyrkiet Eksperten Tulipan Hotels / Bodrum / Marmaris/ Alanya

  May 2002 - Jan 2006

  Food and Beverage Manager

  * Establish standards for personnel performance and customer service. * Order and purchase equipment and supplies.Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.* Schedule staff hours and assign duties.* Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.* Greet guests, escort them to their seats, and present them with menus* Investigate and resolve complaints regarding food quality, service, or accommodations* Oversight for the day to day food and beverage outlets, operations and staff. Show less

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  Grand Ontur Hotels / Izmir / Cesme

  Jan 2006 - Feb 2007

  Food and Beverage Operations Manager

  * Oversee the day-to-day operations at restaurants and other places that serve and prepare food and beverages.* Preside over food service employees, including cooks, food prepares, cashiers, and other employees.* Prepare and serve the food.* Hire, recruit, and train employees.* Respond to customer preferences and complaints.* Set prices for each product on menu.* Plan and budget for future meals

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  Myrtle Beach Marriott Resort & Spa at Grande Dunes / Columbia Sussex Corporation

  Feb 2007 - Jan 2012

  * Establish standards for personnel performance and customer service. * Order and purchase equipment and supplies.Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.* Schedule staff hours and assign duties.* Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.* Greet guests, escort them to their seats, and present them with menus* Investigate and resolve complaints regarding food quality, service, or accommodations* Oversight for the day to day food and beverage outlets, operations and staff. Show less Ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Show less

  • Food and Beverage Manager / Bar Manager

    Jan 2010 - Jan 2012

  • Food and Beverage Supervisor

    Feb 2007 - Jan 2010
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  Scanway/Thai Co. LTD

  Jan 2012 - May 2015

  Food and Beverage Coordinator/Deputy General Manager

  Provided executive oversight for the day to day an operation of 4 hotels restaurant, kitchen, bar and banquet functions. Developed and implement operational policies, procedures, standards and performance goals to maximize sales revenues, control costs and ensure quality customer service. Total scope of responsibility included 4 restaurants, 4 kitchens, 1 Irish Pub and special events. Developed coached and supervised the activities of 150 food and beverage employees. Designed and monitor budgeting, expense control and month end reporting methods, menu cost controlling, purchasing. I assist directly to company owner for financial report, company revenue, training programs, waste procedure, cleanness and hygiene procedures, purchasing, safety procedures, equipment and machine usage, handling guest service and complaint Show less

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  Kataturk Turkish Restaurant

  May 2015 - now

  Manager Director

  Turkish, International, Thai Cuisine

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  Sultans Grill Turkish and Indian Cuisine

  Sept 2017 - now

  Manager Director
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  Kataturk Chalong Turkish and Thai Restaurant

  Sept 2017 - now

  Managing Director