Experience

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  Pakistan broadcasting corporation

  Jun 2018 - Jul 2018

  Engineer intern

  Collected information about studio, various types of Mic, control room, Analog Transmission (AM/FM), Antenna and Radio transmitter and receiver and become familiar about the departments of PBC like Programming Engineering, Administration and Accounts.

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  Civil avaition authority of pakistan

  Nov 2018 - Jan 2019

  Engineer intern

  Collected information about the environment of Aviation, Master control, Radar system, ADS-B and Satellite tracking and Communication and their various protocols in which they are working on.

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  Business computing international

  May 2019 - Oct 2019

  Resident engineer at bank-alfalah

  Business Computing International (BCI) is an IT company who assign duties of engineers in different banks and I was served my duties on bank Alfalah and my responsibilities at there was:• Technical Support Engineer • Configuration and Diagnostics• Perform duties on Maintenance Operations

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  Stormfiber

  Jun 2020 - Sept 2020

  Technical support engineer

  Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;- Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, CATV, and more; Show less

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  Business computing international

  Dec 2020 - Sept 2022

  Resident engineer at faysal bank

  Business Computing International (BCI) is an IT company who assign duties of engineers in different banks and I am serving my duties at Faysal Bank and my responsibilities at there is:• Manage and assign dutied to support engineers • Configuration and Diagnostics• Perform duties on Maintenance Operations

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  Faysal bank limited

  Sept 2022 - now

  System support officer

  keep computer systems running smoothly and ensure users get the maximum benefit from theminstall and configure computer hardware operating systems and applicationsmonitor and maintain computer systems and networkstalk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issuestroubleshoot system problems, diagnosing and solving hardware or software faultsreplace parts as requiredprovide support, including procedural documentation and relevant reportssupport the roll-out of new applicationsset up new users' accounts and profiles and deal with password issuesrespond within agreed time limits to call-outswork continuously on a task until completion (or referral to third parties, if appropriate)prioritise and manage many open cases at one timetest and evaluate new technologyconduct electrical safety checks on computer equipment. Show less