Experience

• 

  American express

  Jun 2000 - Jun 2005

  Senior customer services representative

  Handled credit card disputes for cardholders in Belgium, Holland and Switzerland. Was a team trainer as well as responsible for reconciling ledgers.

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  Freelance translation

  Jan 2005 - Jan 2012

  Translator

  Freelance translator working from German and French into English. Specialised fields include technical (manuals, instructions etc), education, sports, customer service, banking (credit cards) as well as general translation work. Also skilled in proofreading.

• 

  Kimberly-clark

  Jun 2005 - Aug 2007

  Product specialist

  Acted as a point of contact between marketing and the consumer service team. Responsible for training consumer service colleagues as well has handling escalated consumer issues.

• 

  London metropolitan university

  Dec 2009 - Dec 2010

  Research assistant

  Worked on ELLiE (Early Language Learning in Europe), a transnational longitudinal research project investigating early language learning across seven European countries, including:Conducting research in primary schools with young learners of French and SpanishProducing and attending a two-day dissemination conference in WarsawTranscribing collected data using Express ScribeCoding data for use by principal investigators

• 

  University of brighton

  May 2010 - now

  Working at Brighton Business School, University of Brighton to offer information, advice and guidance to Business Management, International Business, and Law students on how to secure an industrial placement during their degree. Reviewing CVs, cover letters, and placement applications.Organising placements-related events and activities to support students, including Employability Week, company presentations, and Placements Fairs. Working at the University of Brighton as a project manager for the national Routes into Languages programme. Offering languages-related events for students in the South East, including conferences, cultural sessions and trips abroad. Also studying for Professional Doctorate in Education in the field of languages education research. Main research interests include how students perceive foreign languages and how to make foreign language learning relevant to teenage learners. Using phenomenography to study students' perceptions of foreign language learning. Graduated July 2015. Taught beginners' German, beginners' French and French elementary to University of Brighton students and staff as well as members of the public.Designed and created teaching materials and resources.Conducted oral exams at the end of each course.Provided regular constructive feedback to each student. Designed and taught a short course on the UK education system for visiting academics from Beijing.

  • Subject Group Leader - Enterprise & Innovation

    Sept 2022 - now

  • Senior Lecturer

    May 2021 - now

  • Lecturer

    Sept 2019 - Jun 2021

  • Deputy Industrial Placements Officer

    Aug 2016 - Apr 2020

  • Project Manager

    Sept 2007 - Aug 2016

  • Doctoral student

    Jan 2008 - Jan 2015

  • Lecturer

    Oct 2012 - Jun 2013

  • Tutor

    May 2010 - May 2010
• 

  Languagenut

  Jul 2016 - now

  Academic consultant

  Providing academic input and revision of content to online language learning platform. Developing scaffolds for active language learning. Devising games to enhance language learning process.

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  Factory films - we're hiring!

  Sept 2016 - Mar 2017

  Academic consultant

  Providing academic support during the design and production of German grammar learning videos for BBC Teach.