Deep Enrich
Richard mena
730 followersTimeline
About me
Director de Servicios - NI
Education
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Universidad nacional de ingeniería (ni)
2001 - 2006Engineer computing
Universidad centroamericana, managua
2013 - 2015Master of business administration (m.b.a.) business administration and management, general masterActivities and Societies: Seattle U. Team
Experience
Enitel
Nov 2006 - Apr 2008Senior it systems analystSupport for heterogeneous UNIX-based platforms (HPUX, AIX, Solaris, Linux), in complex equipment that require high availability and performance as well as Microsoft based platforms. Accelerate the development of new technologies, coordinating preventive and corrective maintenance with multiple suppliers. Heterogeneous SAN administrator (HP, IBM, SUN).
Banco del exito
Apr 2008 - Oct 2009Chief information security officerResponsible for administering, securing and promoting IT Assets throughout the financial institution. Best practices provider at the LAN and SAN solutions and implementer of high availability prior to migration to bank.
Ipesa
Oct 2009 - Sept 2016Service delivery manager, nicaraguaHad a great time working with a growing company, delivering and executing IT services to our customers and proud of leading a great and passionate delivery team. An insightful experience in building the Service Desk infrastructure and processes for the whole company as a Managed Services Provider, based on ITIL to deliver a fast and highly reachable services structure. Learning in the field, had a lot of experience on building teams, projects and execution, as well as innovation in every aspect of the job. Great experience working with customers in all of central america, and managing providers in CAM, US and Colombia. Great relationship with HPE leaders and directors in several areas. Some of the markets i'm experienced with:- TELCOs- Finances- SMBs- Micro Finances Show less
El orbe
Sept 2016 - nowService delivery manager sv/niResponsible for Service Delivery in Nicaragua and El Salvador, in charge of building a team of experienced people as a front facing customer organization that delivers top customer IT solutions.High level IT Solution presales architect and Consultant, i'm responsible of building solutions for the sales force and achieve customer satisfaction based on a business value proposal
Licenses & Certifications
- View certificate
Hpe ase - hybrid it solutions architect v1
Hewlett packard enterpriseSept 2020
- View certificate
Broadcom partner certification - certified expert - vmware vsphere - architecture
BroadcomMar 2024 - View certificate
Hpe ase - storage solutions architect v3
Hewlett packard enterpriseOct 2018 Storageworks solutions architect
Hewlett packard enterpriseAug 2011- View certificate
Hpe master ase - hybrid it solutions architect v1
Hewlett packard enterpriseSept 2020 - View certificate
Broadcom partner certification - certified expert - vmware vsphere - pre-sales
BroadcomMar 2024 - View certificate
Broadcom partner certification - proven professional - vmware vsphere - architecture
BroadcomMar 2024 - View certificate
Data protector administrator specialist
Micro focusNov 2020 - View certificate
Broadcom partner certification - certified expert - vmware vsphere - support
BroadcomMar 2024 - View certificate
Hpe master ase - storage solutions architect v2
Hewlett packard enterpriseMay 2017 - View certificate
Broadcom partner certification - certified expert - vmware vsphere - implementation
BroadcomMar 2024 - View certificate
Broadcom partner certification - proven professional - vmware vsphere - support
BroadcomMar 2024 - View certificate
Scrum master professional certificate - smpc®
CertiprofApr 2022 - View certificate
Broadcom partner certification - proven professional - vmware vsphere - pre-sales
BroadcomMar 2024 - View certificate
Hpe master ase - hybrid it solutions architect v1 with solution exam data protection
Hewlett packard enterpriseSept 2020 Hpe accredited solutions expert - server solutions architect v3
Hewlett packard enterpriseAug 2017Accredited integration specialist - hp data protector
Hewlett packard enterpriseNov 2010Hpe atp - storage solutions v2
Hewlett packard enterpriseMay 2017Hpe accredited solutions expert - storage solutions architect v2
Hewlett packard enterpriseMay 2017- View certificate
Hpe atp - storage solutions v3
Hewlett packard enterpriseOct 2018 - View certificate
Hpe product certified - nimble solutions [2018]
Hewlett packard enterpriseOct 2018 - View certificate
Broadcom partner certification - proven professional - vsan - pre-sales
BroadcomMar 2024 - View certificate
Exin epi cdms®
ExinApr 2022 - View certificate
Vmware vcp-dcv 6
VmwareFeb 2017 - View certificate
Scrum foundation professional certificate
CertiprofDec 2020 Vmware vcp-dcv 5
VmwareFeb 2012- View certificate
Double vcp – data center virtualization & network virtualization
VmwareAug 2018 - View certificate
Vmware certified professional 6 – network virtualization
VmwareAug 2018 - View certificate
Vmware certified implementation expert - data center virtualization 2020
VmwareNov 2020 - View certificate
Hpe master ase - compute it solutions v1
Hewlett packard enterpriseAug 2022 - View certificate
Vmware certified advanced professional - data center virtualization deployment 2020
VmwareNov 2020 - View certificate
Vmware certified advanced professional - data center virtualization design 2020
VmwareOct 2020 - View certificate
Hpe master ase - advanced server solutions architect v3
Hewlett packard enterpriseSept 2017 - View certificate
Hpe atp - data center solutions v1
Hewlett packard enterpriseOct 2018 Hpe atp - data center and cloud v2
Hewlett packard enterpriseMay 2015Certified systems administrator - hpux 11i v3
Hewlett packard enterpriseApr 2010- View certificate
Broadcom partner certification - proven professional - vmware vsphere - implementation
BroadcomMar 2024 - View certificate
Hpe master ase - storage solution architect v3
Hewlett packard enterpriseOct 2018
Volunteer Experience
Experienced Volunteer
Issued by openSUSE Project on Jan 2005
Associated with Richard Mena
Languages
- enEnglish
- spSpanish
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