Erin Lutz - PMP

Experience

• 

  George Mason University

  Feb 2013 - May 2015

  Mental Health Counselor
• 

  Fairfax County Government

  Aug 2014 - Mar 2016

  Mental Health Counselor

  Provided therapeutic interventions and case management in a residential setting• Facilitated individual and group therapy sessions using Motivational Interviewing techniques and strength based counseling to individuals with severe co-occurring mental illness• Documented progress towards collaborative treatment plans and provided case presentations to on site team to provide holistic treatment.• Provided training and coaching in life skills building and career and educational development• Provided case management, documentation, crisis stabilization and crisis management to individuals in the community and in the facility. Show less

• 

  Amazon

  Mar 2016 - Aug 2018

  Manage the outbound processes to NACF, providing risk assessment and labor recommendations • Assesses risk and recommend labor moves based on long and short term goals of the facility• Maintained communication of work flow status with operations and senior operations management both internally and externally• Advised operations team based on holistic view of outbound operations and facilitate communication between multiple areas of operations• Invented and implemented training and brown bag sessions on proper engagement skills with site leadership, ops, and senior ops to overcome communication barriers• Invented feedback survey for FC site leadership based on qualitative and quantitative data to assess needs and drive an action plan for a collaborative approach for improvement • Revised and revamped current training for cross-training flow leads in order to allow for proper coverage, skill set improvement, and to drive down costs. Show less

  • Program Manager, Research

    Aug 2017 - Aug 2018

  • HR Advisor

    Mar 2017 - Aug 2017

  • Centralized Flow Lead

    Mar 2016 - Mar 2017
• 

  Amazon

  Oct 2019 - Jan 2022

  Strategic Operations Team is responsible for the vision and execution of the next generation of organizational data products and solutions for the Worldwide Wide Consumer workforce at Amazon. We provide strategic operational excellence for ORMLeading strategy and vision for internal survey tools for Physical Stores, as well as managing DEI data strategy within WWConsumer. Owned roadmap, mechanisms and support for a medium-sized organization in WWOps focused on employee experience globally.

  • Program Manager II

    May 2021 - Jan 2022

  • Program Manager II

    Oct 2019 - Jan 2022
• 

  Workday

  Dec 2021 - now

  Sr. Program Manager

  Responsible for the the strategy and execution of a PMO for a mid-sized organizationOwn the People Programs Roadmap and OKRs, delivering results on timeCreated and implemented global programs aimed at reducing attrition and rewarding top performers