Experience

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  Various hotels (3- and 4-star)

  Feb 2000 - Nov 2001

  Floor supervisor

  Preparation and issuing of paperwork, coaching of team members to ensure quality standards, reporting of maintenance issues, ensuring tidiness of storerooms while delivering high levels of customer service and developing communication skills in a cosmopolitan environment.

• 

  Le meridien piccadilly (starwood group)

  Mar 2002 - Feb 2009

  Senior floor housekeeper

  Management of Housekeeping operations including Health and Safety and any related administration; deputised for HOD, liaised with internal and external partners; trained/coached staff to achieve 5-star levels in areas of cleanliness, maintenance and direct service; ensured effective ordering of stock.

• 

  Lambert languages, the epoch times

  Jan 2011 - Apr 2015

  Freelance translator and proofreader

  I have up until now handled economical or legal features and current affairs (China). I am open to more literary/philosophical texts, or any dealing with spirituality, health and wellbeing, alternative therapies, music...I would also be more than happy to do voice-overs (English, French or German) or French diction coaching for singers.

• 

  Sca inter afrique

  Jan 2012 - Mar 2012

  Translator/proofreader/writer

  Translation of insurance cover documents, creation of a marketing brochure for the company and some of its products.

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  Ride2freedom.com, theepochtimes.fr

  Nov 2012 - Jan 2016

  Translator, proofreader (voluntary)
• 

  Hgs / uk visas and immigration (home office)

  Mar 2014 - Apr 2015

  Bilingual advisor

  Guiding English- and French-speaking applicants for visas and UK citizenship via phone, email and webchat

• 

  Metropolitan police

  Apr 2017 - Jun 2017

  Administrative support

  * Locating/retrieving criminal exhibits and associated paperwork* Data entry for the typing service (of suspects/witnesses/victims interviews)

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  Speak like a native

  Mar 2024 - now

  Language guide