Experience

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  United states air force

  Jan 1984 - Jan 1987

  Airman

  Travel pay and customer service.

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  Rand eye institute

  Jan 1988 - Feb 1990

  Accounts receivable representative

  Responsible for filing insurance claims, follow-up, and collections.

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  Leon lane, md

  Jan 1989 - Feb 1990

  Office manager

  Responsible for Accounts Receivable and Collections. Responsible for filing claims to insurance companies and follow-up. Responsible for Customer Service.

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  Professional american collections

  Mar 1990 - Apr 1991

  Customer service representative; customer service manager

  Managed customer service personnel; sales calls to high profile clients in Chicago and surrounding areas.

• 

  Imatronic, inc.

  Apr 1991 - Jan 1994

  Assistant manager, business manager

  Marketing and sales of laser products - Laser Sights, Laser Diodes, Laser Pointers. Initiated, trained, and directed a representative support program across the United States for various products. Coordinated, attended and Organized Trade Shows for all product lines and markets. Revamped company's entire bookkeeping/accounting accounting system. Launched major advertising programs, which resulted in over $50,000 of free advertising.

• 

  The prudential doss real estate

  Jan 1994 - Apr 1996

  Real estate agent, relocation director

  Listed and sold real estate. Training of Real Estate Agents and Personnel. Organized and designed the companies "Homes" Magazine. Organized and managed homes assumed by companies due to relocations.

• 

  Paragon decision resources

  Apr 1996 - Jul 1998

  Relocation consultant, assistant to manager of global alliance dept.

  Responsible for administering the client's relocation policy. Responsible for managing and direction of the relocation and repatriation of employees. Updated companies rating scale for brokers and suppliers.

• 

  Dcfs - department of children and family services/village investment project

  Sept 1999 - Jul 2001

  Family educator

  Acted as liason between parents and their children: coordinated community services, counseling, and assistance. Responsible for recruiting mentors for minority teenage males in Chicago's inner city.

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  West aurora school district

  Sept 2004 - Jun 2008

  Elementary classroom teacher

  5th grade teacher Freeman Elementary School and McCleery Elementary School - Aurora University Partnership School

• 

  West aurora school district 129

  Jun 2008 - Jun 2014

  Administration

  Assistant Principal at McCleery Elementary School and Fearn Elementary School. Principal of Frank Hall Elementary School.

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  Rantoul school district

  May 2014 - Jun 2016

  Principal

  Principal of Pre-K - 5 Elementary School. Active member of the Rantoul Tomorrow Committee responsible for Community Schools. Staff observations, evaluations, training, and assisting staff with the development of Individualized Professional Development Plans. Ongoing staff training. Building relationships with the families and community of Rantoul, IL. Responsible for the education and safety of 330+ students and 40+ staff members.

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  Decatur public schools

  Aug 2016 - Oct 2019

  Principal
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  1st grade teacher, decatur public schools

  Jun 2018 - Oct 2019

  Educator
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  Macon county casa

  Oct 2019 - Mar 2020

  Training and development manager

  Training and Recruitment of Advocates as well as Business Development.Non-profit Organization constantly seeking opportunities for funding, donations, etc.

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  Service, inc. of illinois

  May 2020 - May 2021

  Individual service coordinator

  Responsible for service linkage and advocacy of persons with developmental disabilities.

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  Mccormick fona

  May 2021 - now

  • Customer Care Team Manager

    Oct 2023 - now

  • Customer Care Professional

    May 2021 - Oct 2023