Experience

• 

  Kame pharmacy

  Jun 2011 - Aug 2011

  Pharmacy technician

  • Filled prescriptions for customers• Filled MOT and monthly trays for nursing homes and independent living individuals• Organized shelves with thousands of medications

• 

  University of iowa college of pharmacy

  Jan 2012 - May 2015

  • Used Microsoft Access to generate reconciliation reports• Looked up medical records in Epic to send out with their associated claim to insurance companies• Checked recoupment requests on Centricity to see if they were duplicates or already paid and if not, they were taken to be scanned into the program• Recovered debt by reducing present or future payments and applying the amount withheld to the hospital using Centricity• Sent remittance advices that provide notice and reasoning for payment, adjustment, denial, and uncovered charges of a medical claim through Centricity and IMPA weekly Show less

  • Student Programmer/ IT Support Assistant

    Jun 2014 - May 2015

  • Revenue Cycle Assistant

    Dec 2012 - May 2014

  • Research Lab Assistant

    Jan 2012 - Dec 2012
• 

  Epic

  Jun 2015 - now

  Technical solutions engineer

  • Successfully support seven hospitals through different phases of implementation and maintenance of Epic software via web and on-site support• Improved our software by bringing together cross functional teams to design and develop enhancements or fixes to technical issues• Coordinate meetings between our development team and external partners to create, maintain, and enhance software for our shared customer base• Manage my teams projects which increased productivity of customer support staff and our internal teams by decreasing maintenance tasks, automating testing, and making issue investigation easier• Designed and developed software to make reporting of financial data more understandable and manageable for end users Show less