Experience

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  Quaid-e-azam international hospital

  Sept 2010 - May 2013

  Network administrator

  Managed and maintained the hospital's IT infrastructure, including servers, workstations, and network equipment, to ensure smooth operation.Installed, configured, and updated operating systems and software applications, resolving technical issues and ensuring compatibility. Administered user accounts, access permissions, and security settings, maintaining data privacy and confidentiality standards.Monitored network performance, diagnosing and addressing connectivity issues to minimize downtime and ensure reliable access to patient records and systems.Established, maintained, and provided assistance for the local area network (LAN) and wide area network (WAN) infrastructure, which comprised a variety of connectivity solutions, including multiple Frame Relay, T1, and T3 lines.Conducted regular backups and data recovery procedures, safeguarding critical medical records and ensuring business continuity.Collaborated with medical staff and administrators to understand their IT needs and provided technical support to enhance their daily operations.Managed and maintained the hospital's email systems, ensuring efficient communication and data exchange among staff members.Implemented and enforced IT security policies and procedures, protecting patient data and ensuring compliance with healthcare regulations.Conducted diagnostic and resolution tasks for both software and hardware issues on computers, laptops, printers, and networking equipment.Stayed updated with industry best practices and emerging technologies, making recommendations to improve the hospital's IT infrastructure and services.Diagnosed and resolved network problems for both internal and external clients, encompassing issues related to TCP/IP, HTTP, SSH, and DNS. Delivered comprehensive computer and networking equipment installation, upkeep, and issue resolution services from start to finish.Set up Network Address Translation (NAT) along with access rules, incorporating Application and URL Filtering. Show less

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  Lmkt

  May 2013 - Oct 2017

  It support engineer

  Provided front-line technical support to end-users, addressing hardware and software issues, and resolving technical problems promptly and efficiently. Installed, configured, and maintained hardware and software, ensuring all systems were up to date and functioning correctly.Assisted in troubleshooting and resolving network connectivity issues, including LAN and WAN connectivity.Managed and maintained user accounts, permissions, and access rights, ensuring data security and user productivity. Providing online remote support to LMKR international offices in Houston/Denver, USA. Dubai, UAE and Calgary Canada.Set up and configured new workstations, laptops, and mobile devices for employees, ensuring they had the necessary tools and access.Conducted regular system backups and implemented data recovery procedures, safeguarding critical data and minimizing downtime in case of hardware failures.Supported remote users, including VPN setup and remote desktop support, enabling off-site employees to access network resources securely.Assisted with IT procurement, working with vendors to select and purchase hardware and software that met the organization's needs and budget.Maintained an organized inventory of IT assets and equipment, ensuring accurate record-keeping and tracking of assets.Provided end-user training on software applications and best practices to enhance their IT skills and increase productivity.Offer comprehensive support to LMKR/LMKT employees encompassing assistance with network-related issues, software troubleshooting, and hardware support.In charge of the daily operations of the technical Help Desk, which includes tasks like managing admin rights, configuring antivirus software, setting up Lotus Notes, overseeing RFID systems, and handling system backup and restoration. Show less

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  Lmkr

  Jan 2023 - Aug 2023

  Highly skilled Exchange Administrator with 6 years of experience and a strong background in managing and supporting Exchange environments, Windows Server Administration, Azure , offcie 365, DPM, SCCM. Seeking a challenging position to utilize my expertise in maintaining efficient messaging systems, optimizing performance, and ensuring data security.Design, deploy, and maintain complex IT systems, ensuring their stability, security, and performance.Administer and monitor server infrastructure, including hardware and software components, to guarantee optimal functionality.Collaborate with cross-functional teams to gather requirements and provide technical expertise for various IT projects.Implement system upgrades, patches, and configurations, proactively identifying and addressing potential issues.Troubleshoot and resolve hardware and software problems, offering timely technical support to end-users.Establish and enforce IT security protocols, including firewalls, antivirus, and intrusion detection systems, to protect data and prevent cyber threats.Maintain data backup and disaster recovery procedures to safeguard critical information and ensure business continuity.Administer Active Directory for user and computer management, including user and group creation, enabling, and disabling.Configured and managed virtualization environments, including Hyper-V, to optimize resource utilization and enhance scalability.Migrating over 600 mailboxes, and ensuring that a backup of each mailbox's PST is created before the migration.Deploy and sustain mailbox policies, retention policies, transport rules, and journaling rules within the email system. Show less Exchange online:Create a hybrid connection between on-premises Exchange and Exchange Online. Migrate users between Exchange on-premises and Exchange online.Created mailboxes and Groups, Mail Flow ReportsMonitor and troubleshoot Exchange Online services, including mail flow, mailbox quotas, and user access.Import the address book from Exchange Offline to Exchange Online.Manage the Office 365 Quarantine Center for Incoming Email from Outside Domains. Troubleshoot exchange online issuesDisaster Recovery :• Demonstrated ability to restore Exchange 2016 Environment following ransomware attack, utilizing advanced techniques to restore for Data from backup.• Proven experience in responding to ransomware incidents, including isolating infected systems, containing the attack, and minimizing further damage to critical Exchange data.• Strong understanding of backup strategies and implementation, with expertise in leveraging secure and reliable backup systems to restore Exchange data to pre-attack state.• Skilled in rebuilding Exchange systems after a ransomware attack, ensuring a clean and secure environment for data recovery and minimizing the risk of reinfection.• Proficient in recommending and implementing enhanced security measures post-attack, including system hardening, network segmentation, and employee training, to prevent future ransomware incidents.• Proactive in staying up to date with the latest ransomware trends, evolving attack vectors, and emerging recovery techniques, ensuring the ability to adapt to new challenges and deliver effective data restoration solutions. Show less

  • System Engineer

    Nov 2017 - Aug 2023

  • System Engineer

    Jan 2023 - Jul 2023