Brian Williams

Experience

• 

  The Ohio State University

  Jul 2009 - Jun 2012

  Engineering Ambassador

  Took on a lead role in the recruiting efforts of prospective engineering students.

• 

  Capital One

  Jul 2012 - Jun 2015

  Key contributor to business cases for projects such as Online Temporary Password Reset, saving ~$900k annually within the Banking and Credit Card businesses. As well, delivered large, highly visible projects such as Apple Pay, Credit Tracker, and financial improvements such as customer cost/call analysis.- Strong SQL/SAS, Tableau, Tealeaf and Adobe Site Catalyst knowledge, along with using LEAN/Six Sigma experience for business improvements and analysis Evaluated, and created business cases, for opportunities to increase revenue of new customers, reduce operating expenses, and improve operational performance within the credit card acquisitions business.- Analyzed credit card welcome kits to show improvement opportunities, which led to a new kit sent to customers, increasing engagement (NPS) and saving ~$400k annually.

  • Senior Business Analyst

    Jan 2014 - Jun 2015

  • Analyst

    Jul 2012 - Jan 2014
• 

  McMaster-Carr

  Jun 2015 - Dec 2018

  Operations Management

  Led a successful team supporting a variety of operations roles. Used analytical and people management skills to improve and refine processes, while looking to consistently achieve higher quality, lower costs, and increase productivity. Delivering both short and long-term projects in the areas of process improvement and analysis.

• 

  CapTech

  Jan 2019 - now

  Leading complex cross-functional client engagements with a variety of stakeholders to deliver technical, digital and business solutions.Delivery leader, Sr. Account Manager, Great Lakes Business Analysis SO Lead, Project/Program manager with analytics experience and certifications. Delivering Business and Digital Transformation solutions to Fortune 500 companies nationally while also serving in roles as the Great Lakes business analyst lead and a senior account manager. Focused on delivering large scale transformation programs for Private Equity clients. This includes delivering patent-pending innovative technology products as well as process/operations improvements. Working in various Product and Analyst roles within the Management Consulting practice area to deliver quality business and technology solutions for Fortune 500 clients - while at the same time promoting internal growth through coaching, recruiting, business development and other initiatives.

  • Director

    Jan 2024 - now

  • Senior Manager

    Jul 2021 - Jan 2024

  • Manager

    Jan 2020 - Jul 2021

  • Senior Management Consultant

    Jan 2019 - Jan 2020