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Murugavel S

Murugavel S

Customer Support Executive

Followers of Murugavel S77 followers
location of Murugavel SChennai, Tamil Nadu, India

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  • Timeline

  • About me

    Operations manager at Wipro Infotech Ltd

  • Education

    • 2008Dr.Sivanthi Aditanar College of Engineering, Tiruchendur

      -
      B.E Computer Science and Engineering

    • Arasan Ganesan polytechnic college, Sivakasi

      -
      Diploma:Diploma Computer Science Engineering 2005

    • Dr.Sivanthi Aditanae college of Engineering

      2005 - 2009
      BE Computer science and engineering

    • Lions matriculation hr.sec school

      1999 - 2002

  • Experience

    • Maptech infosoft pvt ltd

      Sept 2008 - Apr 2009
      Customer Support Executive

      Role/Responsibility in Maptech infosoftInstallation and Giving (Onsite, Email, Telephonic) Support for third party mail server, backup server, proxy server ApplicationsProviding Support for AVG antivirusResponsible for the client mails, backup, and to protect their system from virusesMonitors and diagnoses problems that are affecting clients performanceFine tuning PC's to work more efficiently.Updating anti-virus definitions and cleaning of virus.Provided Dedicated Support round the clock with the aim of reducing zero Show less

    • Nebula computers pvt ltd

      Apr 2009 - Dec 2010
      Technical support Engineer

      Technical support, Application support, Team Handling

    • Wipro Infotech Ltd

      Dec 2010 - now
      Operations Manager

      Service Delivery, Incident Management,Operations, SLA, Team Handling, People Management.Service desk Management, Billing, Vendor management, Project management

  • Licenses & Certifications

    • ITIL V3 Foundation

      EXIN
      Mar 2013