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Jaywant Subramaniam

Jaywant Subramaniam

Executive Engineer

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location of Jaywant SubramaniamBellevue, Washington, United States

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  • Timeline

  • About me

    Technical Program Manager| Ex-Deloitte | Customer Experience | IT Project Management | Planning and Execution | SAP | CSM | CSPO

  • Education

    • Bombay Institute of Technology

      2002 - 2005
      Diploma Electronics and Communication

    • J.B.Khot High School 2

      1993 - 2002
      SSC

    • Great Lakes Institute of Management

      2011 - 2012
      PGPM Marketing

      Activities and Societies: Editorial Magazine at Marketing Club 1. Won the "Chanakya - The Mastermind 2011" Competition and was awarded the "Best Management Student of the Year 2011" Award by Madras Management Association.2. Selected for Wall Street Journal - Yes Bank "Future Leadership Programme"3. Won Finalist position at Goa Institute of Management, Rural Marketing Paper Presentation.4. Won Finalist position at MICA, Ahmedabad, Last Manager Standing.5. Won Finalist postition at IIM Kozhikode, Srijan- in Collaboration with… Show more 1. Won the "Chanakya - The Mastermind 2011" Competition and was awarded the "Best Management Student of the Year 2011" Award by Madras Management Association.2. Selected for Wall Street Journal - Yes Bank "Future Leadership Programme"3. Won Finalist position at Goa Institute of Management, Rural Marketing Paper Presentation.4. Won Finalist position at MICA, Ahmedabad, Last Manager Standing.5. Won Finalist postition at IIM Kozhikode, Srijan- in Collaboration with Kerala Govt Show less

    • University of Mumbai

      2005 - 2008
      Bachelor of Technology Electronics

      Activities and Societies: Robotics, IEEE member 1. Organized Featured Event “I, ROBOT” with Managerial Position. 2. Won Finalist Position in Wireless Robotics in Whizion 2005.3. Won Qualifying Position in Robotics in Whizion 2005.4. Participated in FORMULA-1 (Level 2 robotics) in Technovanza 2005.

  • Experience

    • Siemens

      Jun 2008 - May 2010
      Executive Engineer

      Responsibilities: 1. Executed Engineering and Commissioning Projects for electrical solutions handling functions such as PLC programming and SCADA development. Achievements: 1. Sent to Siemens Germany to developed India Centric Software Solution. 2. Provided Software solutions in India and abroad.

    • Paragon Private Limited

      Jun 2010 - Apr 2011
      Marketing Intern

      Responsible for Marketing of Industrial Grade Products to Institutional buyers.Recommended a Business Development Strategy to achieve geographical expansion of business.

    • Godrej Hershey Limited

      Jul 2011 - Oct 2011
      Marketing Intern

      Proposed and developed a Market Entry Strategy for Hershey's New Portfolio. 1. Market Development Strategy 2. Feasibility Study

    • Deloitte

      Jun 2012 - Jun 2019
      Engagement Manager

      Manager in the Deloitte Digital practice. Focused on advisory, solution architecture, and implementation of digital technologies, customer engagement platforms, and customer experience solutions. Responsibilities:1. Establish relationships with client stakeholders to understand business needs and develop solutions.2. Engage with Leadership to understand current and future requirements and create a roadmap to achieve those organizational goals.3. Partner with vendors and drive new product features to enable deliver value to the customers. 4. Provide technical leadership, guidance, create and manage timelines, deliveries and lead successful implementations. Show less

    • Puget Sound Energy

      Jun 2019 - now

      Senior CRM Products analyst managing all Customer facing applications - MyPSE.com, Contact Center, Mobile, IVR and Visual IVRResponsibilities:1. Own end to end solutions from requirements to launch for various Business units. 2. Develop and scale engagement programs to improve customer experience by innovating iteratively. 3. Represent the voice of the customer and bring forth pain points, business objectives and feature adoption to the product prioritization process.4. Identify and track business and operational metrics. Show less

      • Advisor - IT Applications

        Dec 2022 - now

      • Sr. CRM Analyst

        Jun 2019 - Feb 2023

  • Licenses & Certifications

    • Certified Scrum Product Owner

      Scrum Alliance

    • Certified SCRUM Master

      Scrum Alliance