Steve Blankenship

Experience

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  QUALCOMM Personal Electronics

  Jan 1996 - Jan 2000

  Senior Learning Specialist

  Designed, developed, coordinated, and delivered the following types of training: Manufacturing, assembly, technical, troubleshooting, quality, systems, soft skills, and HR/compliance training. Developed and tracked in-house certification program for manufacturing area. Conducted production line work flow analysis and time studies and recommended configuration/process/procedural improvements. Selected and managed vendors for various computer and professional skill development training courses.

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  US Navy

  Jan 1996 - Jan 1996

  Submarine Warfare; Engineering Supervisor and Operator; Lead Instructor, Electrical Systems

  Course Manager/Lead Instructor - Electrical Distribution Developed and delivered training on various electrical plant distribution equipment and other classified systems. Updated course materials and managed courses delivered at various sites across U.S.Qualification/Training Supervisor, Nuclear Plant Engineering Supervisor, and Electric Plant Operator/Technician Coordinated, developed, and delivered engineering department and electric plant training. Maintained all operation and maintenance technical documentation. Responsible for supervising engineering personnel and ensuring safe operation of nuclear reactor, propulsion and electrical plant, including certification and qualification of junior personnel. Conducted simulations and drills for department and acted as safety observer during critical operations and maintenance. Conducted training on various programs, including quality and compliance, as well as diversity and inclusion. Show less

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  Kyocera Wireless, Inc.

  Jan 2000 - Jan 2003

  Manager, Learning and Development

  Designed, developed, implemented, delivered, and supported training in the following areas: Leadership and supervisor development, organizational development, professional skills, 360 feedback and coaching, team building and interventions, performance management training, HR/compliance training, technical and computer skills training, etc. Selected, negotiated, and managed vendor training. Also managed company wide quality programs and led benchmarking program to identify and share industry best practices with other companies. Developed internal training website for all employees to access training resources, including e-learning, job aids and online resources as well as allowing sign up for live training classes. Administered learning management system and reporting. Developed and managed training budget.Kyocera purchased QUALCOMM's wireless handset division - QUALCOMM Personal Electronics - in February 2000. Employees acquired as part of this transaction transitioned from QPE to KWC at this time. Show less

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  Time Warner Cable

  Jan 2003 - Jan 2013

  Regional Director of Customer Care Training; Director of Learning & Development

  Managed all aspects of training for leadership and supervisor development, customer service, sales, technical, professional skills, and other training for company. Built training department and team from "ground up", and subsequently took on larger responsibilities as company restructured and grew. Responsible for designing, developing, implementing, maintaining, tracking, measuring, and improving training for the company. Additionally, oversaw cross-functional teams and led change management initiatives for several corporate initiatives. Managed budget, selecting and hiring of both internal and external (consulting) staff. Facilitated 360-degree feedback, coaching, and individual development plans. Facilitated personality assessments, motivational assessments (SDI), team assessments, and individual and organizational assessments. Show less

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  Micron Technology

  Jan 2015 - Aug 2016

  Talent Development Program Manager

  Managed and administered all aspects of global training program for procurement department. Duties included developing and managing training program budget, selecting vendors/consultants, negotiating contracts, selecting and deploying e-learning solutions, conducting training needs analysis, identifying and working with subject matter experts to design and develop training materials, implementing training, communicating with training participants, coordinating training events, tracking and reporting of training in learning management system, evaluating training effectiveness and incorporating feedback, etc. Worked with all levels and functions in the organization. Show less

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  ProService Boise

  Sept 2016 - Nov 2016

  Recruiter

  Key member of a small recruiting team hired to fill a total of 700+ seasonal positions. Sourced, recruited and selected candidates for 3 call center clients. Filled all open positions in a period of a little over 2 months.

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  Northwestern Mutual

  Jan 2017 - Jan 2018

  Financial Representative
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  Gem State Financial Group

  Jan 2019 - Jan 2019

  Financial Services Professional
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  Keller Williams Realty Boise

  Jan 2019 - now

  REALTOR®