Neil Seltzer

Experience

• 

  King's College

  Jul 2009 - Jan 2012

  Printing Assistant

  Worked in the printing office printing documents, books and delivering the product. Worked closely with the team to complete projects on time.

• 

  Wilkes-Barre General Hospital

  Jun 2012 - Mar 2017

  Responsible for installing and maintaining all Personal Computer (PC) hardware, software and peripherals. Responsible for applying updates, patches and scheduling routine preventative maintenance. Assists in the support of the resolution process of customer and vendor hardware and software problems and special customer requests generated from the various entities and personnel. Part of the second level of on-call personnel and is responsible for reasonable personal computer performance. Provide customer service by taking patients to their test or discharging them from the hospital.

  • PC Technician

    Feb 2015 - Mar 2017

  • Aide - Escort Services

    Jun 2012 - Feb 2015
• 

  C3i

  May 2014 - Jul 2014

  Hardware Technician

  Identifying and resolving hardware and software issues that could not be resolved over the telephone. Responsible for repair, maintenance, and tracking of client equipment and operating within client Service Level Agreements.

• 

  Berkshire Hathaway GUARD Insurance Companies

  Apr 2017 - now

  This role involves designing and implementing robust security measures within Microsoft 365 and Azure environments. This role develops and enforcing security policies, managing privileged access, and ensuring compliance with industry standards. With extensive experience in utilizing tools such as Entra ID, Defender, Conditional Access, Security Center, PIM, and Azure MFA, this engineer has successfully enhanced organizational security. Additionally, this role has a proven ability to effectively conduct threat intelligence, respond to incidents, and collaborate with cross-functional teams to drive security initiatives. Show less This role involves leading and participating in Azure Cloud Infrastructure migration projects, ensuring functional technical solutions for the Cloud, responding to and investigating threat alerts, and proactively hunting threats. This role also demands technical leadership, i.e. contributing insights to the architecture of migration projects, providing assessments for the continuous improvement of solutions, troubleshooting, and resolving migration-related issues. Diagnosing on-premises hardware and software problems, while meticulously documenting Cloud-related systems, processes, and procedures are dominant components of the IT support role. This position necessitates being available after hours for critical systems maintenance, security alerts, and to address issues as they arise. Show less This role requires installing and configuring new computers with business software and security patches to ensure users are best able to perform jobs. Chief tasks of this position are to install and update software with Microsoft Intune and PDQ deploy/ inventory solutions, build and route cables throughout the campus, and manage the help desk queue by determining severity of incoming tickets and acting accordingly. This role is also responsible for creating new Microsoft 365 user accounts and exchange distribution groups/shared mailboxes/public folders/updates related to Active Directory or Exchange. Show less

  • Cloud Security Supervisor

    Apr 2025 - now

  • Senior Cloud Analyst

    Apr 2024 - Apr 2025

  • IT Administrator

    Apr 2023 - Aug 2024

  • Senior Computer Systems Technician

    Apr 2021 - Apr 2023

  • Computer Systems Technician

    Apr 2017 - Jul 2021