Shaik Malik

Experience

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  CMS Computers Limited (INDIA)

  Oct 1998 - Dec 1999

  Course Coordinator and Faculty

  At CMS Computers Limited, one of the leading IT training institutes in India, I served as a Course Coordinator and Faculty. The institute is renowned for providing comprehensive training in networking, software concepts, and high-end technologies. Key aspects of my role include:• Role and Responsibilities:• Conducted training sessions for engineering graduates, covering a diverse range of topics including C, C++, VB, Oracle, and web programming.Institute Profile:1. CMS Computers Limited is a prominent IT training institute in India, known for its focus on networking, software concepts, and advanced technologies.2. Focus Area:3. Specialized in training engineering graduates in key programming languages and technologies.Achievements:1. Successfully contributed to the education and skill development of students in various IT disciplines. Show less

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  Czars Information Technologies

  Jan 2000 - Sept 2002

  Head Of Faculty

  At Czars Information Technologies, the pioneering Private Internet Service provider firm in North Karnataka, established in 1997, I held the position of Head of Faculty. Czars Infotech, the software training, and development division attached to the ISP, played a significant role in shaping my professional journey. Key aspects of my role include:Company Background:1. Czars Information Technologies was the first Private Internet Service provider firm in North Karnataka.2. Role and Responsibilities:3. As Head of Faculty, I was entrusted with the responsibility of designing and developing training programs specifically tailored for engineering graduates.Focus Area:1. The training and development division, Czars Infotech, was integral to enhancing the skills and knowledge of individuals within the organization.2. Achievements:3. Contributed to the establishment of training programs aimed at nurturing the talents of engineering graduates. Show less

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  Compu City Soft

  Oct 2002 - Sept 2005

  Technical Support Specialist

  At Compu City Soft, a small-scale software development center founded by a group of passionate IT enthusiasts in Ras al Khaimah, I served as the IT Administrator. In this role, I contributed significantly to the company's growth and development. Key details of my tenure include:Responsibilities:1. Configure and maintain/patch/backup Windows 2000/2003 servers.2. Troubleshoot, repair, maintain, install and perform testing activities on various computer equipment, peripheral, data communication and computer network system.3. Dealing with customers problems related to workstations.4. Maintain software and hardware inventory and tracking systems; monitor inventory, order components. Show less

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  Belhoul Education Group (Dubai International School), Dubai

  Nov 2005 - Aug 2020

  Information Technology Manager

  During my tenure at DIS, I spearheaded the development and execution of the school's technology strategy, integrating digital tools into the curriculum, collaborating with various stakeholders, managing relationships with authorities and suppliers, and fostering a cohesive and effective technology team.Accomplishments:1. Managed the project of comprehensive Wi-Fi infrastructure project for Dubai International School, supporting BYOD and enhancing connectivity that increased revenue from tuition fees by 10% annually.2. Project Implemented based on Cloud ERP and Integrated Student Information System, driving digital transformation in the education sector that led to 90% student retention by the End of the Academic Year.3. Project to enhance complete IT Infrastructure and Network Upgrades including Wi-Fi to use BYOD.4. Project to migrate over 5000 mailboxes from Gmail to Office 365 without losing mail data and maintaining business continuity.5. Program to Empowering Digital Transformation: Office 365, Intune, MDM Deployment & interactive panels.Responsibilities:1. Assist BOD in formulating the company's strategic direction.2. Ensure development and implementation of policies on School’s IT & E-learning requirements.3. Provide leadership, direction and management of the IT & E-learning.4. Oversee all technology operations and evaluate them according to established goals.5. Analyze the business requirements of all departments to determine their technology needs.6. Prepared a comprehensive project plan and determined the project budget.7. Implemented approved actions from the risk management plan.8. Conducted lessons learned sessions and archived project documents.Key Achievements:1. Resolved critical conflicts with third-party service providers, saving significant costs.2. Enhanced IT infrastructure, resulting in improved network performance and security.3. Delivered substantial annual net profit margin through strategic IT enhancements. Show less

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  CNS Middle East

  Sept 2020 - Aug 2024

  Information Technology Manager

  At CNS-ME, I manage IT projects and oversee IT systems and operations. As IT Manager, I handle strategic planning, procurement, implementation, security, and IT solutions for clients. As a Project Manager, I lead complex projects from planning to completion, ensuring timely, budget-compliant, and high-standard delivery.Accomplishments:1. Led the project implementation of an innovative Queue Management Solution for Emirates Health Services, improving customer service 80% and operational efficiency 40%.2 Managed the project of comprehensive Wi-Fi infrastructure project for Dubai International School, supporting BYOD and enhancing connectivity that increased revenue from tuition fees by 10% annually.3 Directed the project deployment of Azure Cloud Print Services for a multi-national company British American Tobacco, streamlining printing operations and improving security.4. Project Installation and upgrade of ENVIROMUX® Enterprise Environment Monitoring System for the MOD.5. A series of tests were conducted to evaluate the effectiveness of Symantec EDR and Crowd Strike AV for Dubai Police (Ransom ware and Data Exfiltration).6. Turbine Services and Solutions (SANAD) at Abu Dhabi Airport ensures smooth IT operations by providing timely assistance, maintaining systems, monitoring performance, and facilitating communication. Responsibilities:1. Managed project lifecycle stages from initiation to closure, ensuring alignment with business objectives.2. Collaborated with stakeholders to optimize IT infrastructure and Service Delivery.3. Identify and manage operational risks, manage information technology projects.4. Evaluate and assess strategic solutions that leverage new and emerging technologies that drive process automation and improve organization effectiveness and efficiencies.5. Manage IT services and prepare reports of department activities, tasks, and operational metrics. Show less

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  Vivency Technology

  Sept 2024 - now

  Project Manager

  Program and Project Manager specializing in leading modernization, digitization, and automation initiatives across diverse industries, including Information Technology. Skilled in delivering sustainable solutions that drive operational efficiency and align with organizational goals.I am currently handling project to modernize, digitize, and automate diamond cutting and polishing industry with sustainable solution by developing lab-grown diamonds, improving mining practices, and increasing transparency in the supply chain. Show less