Ahmed Allam

Experience

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  Arab African International Bank

  Jun 2002 - Aug 2002

  Call Center - Visa Approval

  Arab African Int. Bank Trainee from June 02 till Sep. 02 Call center agent in Visa Credit cards Dept., Back office agent in Swift Dept.

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  Info Fort LLC

  Jan 2003 - Jan 2015

  Operation

  • Handle and resolve client’s issues.• Handle Procurements invoices and confirmations.• Check goods after receipt. • Evaluate work performance, making sure that the employees have all the right skills and qualifications necessary for the job.• Make sure that employee follow the company rules and regulations, and follow work ethics and standards.• Assists in the development of quality control standards, office procedures, systems processes, and performance standards that tells the employees what they have to do, and how they have to do it.• Assists in the development of quality control standards, office procedures, and systems process. Show less

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  InfoFort LLC

  Sept 2003 - Dec 2022

  Manage all facility team process (Pest Control, Landscaping, Housekeeping, Facility Admin affairs, suppliers affairs and maintenance team).Follow daily work of suppliers as per contracts (Landscaping, housekeeping, pest control and maintenance).Develop team plan to matching with the healthy environment.Making sure that all facility teams achieve company overall plan and suit with company requirements.Create training materials and train new members.Evaluate work performance, making sure that teams have all the right skills and qualifications necessary for the job.Make sure that employee follow the company rules and regulations, and follow work ethics and standards.Assists in development of quality control standards, procedures, processes and performance.Follow and coordinate with Suppliers contracts (reviewing process, work durations, pricing, performance and attendance) and evaluate on quarterly basis.Put yearly Budget for facility Department.Part of Strategic mapping with management team.Monthly analysis and reports on (yearly, monthly and daily) basis.Evaluate all facility teams on quarterly and yearly basis. Show less • Maintained a computerized records management system to identify, categorize, store, and retrieve customer’s information.• Supervised work orders auditing and invoice validation to ensure records matching.• Monitor daily process, handle all departments' requests, and prepare the reports (Daily, Weekly, Monthly and yearly).• Communicate with labors and clarify the role of each one, handle clients site visit, enforces proper workplace, health / safety / security.• Measures at the warehouse and manage their implementations, track KPI's for the warehouse operations, provide support for the professional development (Including Training) of warehousing staff. Show less

  • Deputy Operation Manager - Business Solution

    Mar 2009 - Dec 2022

  • Operations - Closing Auditor & Warehouse Section Head - Info Fort LLC

    Jun 2007 - Feb 2009

  • Operations - Data Entry Team Leader

    Jun 2006 - Jun 2007

  • Operations Team Operator - Data Entry operator

    Jan 2005 - Jun 2006

  • Operations Team Leader - Packing Team Leader

    Sept 2003 - Jan 2005
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  Namaa InfoLogistics

  Dec 2022 - now

  Operations Mananger