Jingchao Yang

Experience

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  TiMi Studio Group

  May 2019 - Dec 2019

  Social Media Manager

  - Managed Reddit and Discord for the title “Arena of Valor” - Collected user feedback and worked with developers to deliver a better user experience.- Hosted weekly live events on Discord to engage the players, 50 people attend each event on average.- Provided weekly reports to resolve bugs within the game.- Provided answers and solutions to players’ questions/concerns.

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  City of Wooster, Ohio

  Jun 2021 - Sept 2022

  Information Technology Intern

  - Utilized Excel to update Asset Inventory Database of over 500 assets to better manage and locate inventory- Created user accounts and built workstations to ensure systems are up to date with the most recent hardware- Updated and wrote 5 SOP documentation on networking systems for others to follow step by step- Installed 5 network-enabled devices such as surveillance cameras and antennas to ensure the city's security- Configured and set VoIP phones on Linux base Asterisk phone system. Show less

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  Weatherhead School of Management at Case Western Reserve University

  Mar 2022 - May 2022

  Clerical Office Worker

  - Categorized and filed physical student files.- Scanned and uploaded student files on Onbase.- Used Student Information System to find missing information on student files.- Helped the registrar with daily tasks.

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  Boston University—Metropolitan College

  Sept 2022 - May 2023

  Front Desk Staff

  - Served as front desk and provided customer service to an average of 20 people per shift.- Answered phone calls and directed students to the appropriate departments.

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  The Guerrilla Marketing Society

  Jan 2023 - May 2023

  Consultant

  - Built customer personas, conducted primary and secondary research, and crafted creative marketing strategies with 10+ team members to develop recommendations for Fiya Chicken, supporting their brand expansion on campus- Presented marketing strategies to a panel of professors, advisors, and Fiya Chicken’s business owner

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  Boston University Global China Connection (BUGCC)

  Jan 2023 - now

  - Led and managed three distinct teams—operations, marketing, and finance—to successfully develop and execute three orientation events in the summer and multiple professional development events during the fall semester- Facilitated weekly Scrum meetings to ensure timely completion of tasks and seamless project progression, promoting effective team collaboration and accountability- Established and nurtured connections with other student organizations and external companies, securing sponsorships and raising over $5,000 to support organizational initiatives and events Show less - Lead the department by overseeing three sub-teams, lay out strategic event plans for the semester, analyze publicity reach, and foster an inclusive culture within the department- Organized 3 orientation events for students in Beijing, Shanghai, and Guangzhou to educate new students about student life and resources at Boston University, attracting over 120 incoming students - Coordinate professional development events across marketing team, finance team, and three affairs sub-teams, attracting 40 students to attend each Show less

  • Co-President

    May 2024 - now

  • Director of Affairs

    Dec 2023 - May 2024

  • Secretary

    May 2023 - May 2024

  • Operational Specialist

    Jan 2023 - May 2023
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  Boston University

  May 2023 - Jan 2024

  Orientation Leader

  - Coordinating with over 60 orientation leaders to lead 6 orientation sessions for students in groups of 10-30- Collaborating with university staff to help over 200 new students establish their schedules and answering questions about classes to streamline the registration process- Facilitating small group discussions with around 150 students to help them become more familiar with BU- Helping with seating and answering questions during events with upwards of 2000 students and parents to support the creation of a welcoming atmosphere at BU Show less

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  Boston University Consulting Group

  Sept 2023 - Dec 2023

  Casing Analyst and StrategyLab Consultant

  - Worked with a team of 6 in a strategic market-expansion case to increase adoption for Venmo’s Credit Card service, chosen to participate from a pool of 150+ candidates - Evaluated Qualtrics dataset of 90 surveyed participants out of 200+ responses to investigate consumer demand and payment habits- Developed a 5-year rollout strategy for a Venmo student credit card, including risk assessment and mitigations

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  88RISING

  May 2024 - Aug 2024

  Marketing Project Intern

  - Produced and directed 10+ musical festival promotional videos, averaging 10,000+ views per post, significantly boosting festival visibility and engagement across social media. Secured top 10 in China’s trending internet searches for 5 days- Created viral video contents for renowned artists like SZA, Charlie Puth, and Jake Miller. Spearheaded a TikTok dance challenge for Jake Miller, achieving over 500,000 views and sparking widespread trends- Managed performance cues and real-time script adjustments for Yanqi Zhang’s birthday concert, resulting in a 15% increase in social media interactions within 24 hours. Surged into top 20 on China’s trending internet searches for 48 hours- Directed reputation management by monitoring public sentiment through social listening tools, swiftly addressing negative content, and deploying targeted campaigns to sustain a positive brand image for 88rising and its artists Show less