Alfred Manyonge

Experience

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  Vector Group International Limited

  Nov 2017 - Jan 2020

  •Maintenance services and repairs on servers and medical equipment as per OEM recommendations •Remote monitoring, establishing analytical matrices that assist in coming up with predictability of any equipment downtime.•Administering IT infrastructure and DCIM infrastructure management • Installation and commissioning of Uninterrupted Power Supply (UPS), Power Backup systems, rectifiers and electrical systems.•Electrical installation works in server rooms, Data Centres, and clients’/users' offices /workstations including but not limited to laying of trucking’s, cabling, mountings, and wiring of switchgear.

  • Head Of IT - Network Operating Centre

    May 2019 - Jan 2020

  • Field Services Engineer

    Nov 2017 - Jan 2020
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  Kenyatta National Hospital.

  Jan 2020 - May 2022

  Biomedical Engineer

  •Installation, commissioning, and user training on medical equipment. •Mastery of water treatment plant, RO (Gambro and Nipro) plant. •Knowledge of ICU, laboratory, theatre, and dialysis equipment, repair, and maintenance.

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  Africa Biosystems Limited

  May 2022 - now

  Field Service Engineer

  • Provide on-site support to our customers that include, but is not limited to: installation, repairs and planned maintenance service of the life science equipment such as DNA Forensics.• Provide on-site and remote service and support with customer’ technical queries.• Install and service instrumentation with minimum direct supervision.• Build long-lasting customer satisfaction and loyalty by delivering service satisfactory to the customers' needs.• Properly maintain parts inventory, test equipment, tools, and technical data.• Complete service documentation in a timely fashion, including time & service reports, IQOQ documentation and internal and external e-mail and phone communications driving minimal downtime.• Work global service and R&D teams to modify new and existing products to improve service and handling procedures.• Report quality control and other technical problems, in detail, to Thermo Fisher Support and service colleagues enabling fast and future resolutions.• Interface effectively with other employees to resolve customer problems and issues.• Perform other duties as assigned Show less