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Jeff Rohlfing

Jeff Rohlfing

Technology Manager

Followers of Jeff Rohlfing160 followers
location of Jeff RohlfingFort Wayne, Indiana, United States

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  • Timeline

  • About me

    Assistant Category Manager - Recording and Software

  • Education

    • Parkland College

      2002 - 2006
      None Network Engineering

      Activities and Societies: Student Government, Board of Trustees Student Representative, Served leadership roles on state-wide committees (IBHE-SAC, ICCB-SAC) - Coursework: Operating Systems, Network Engineering, Wireless Infrastructure, Network Security- Enrolled: Part-time, Non-Degree Seeking

  • Experience

    • Illini Media Tech Center

      Apr 2011 - Sept 2013
      Technology Manager

      - Managed NetBoot, OpenDirectory, and POS servers, demo and staff computers, iOS products- Composed new repair workflows to increase employee efficiency and customer satisfaction- Trained employees in company policies, procedures, service updates, troubleshooting methodology- Created and maintained network documentation, assisted with optimizing network closet layout

    • MacSpecialist

      Sept 2013 - Nov 2013
      Service Manager

      - Responsible for all day-to-day operations of the service department in a new retail location- Developed service strategies and coordinated with the COO to create the best possible customer interactions- Serviced a wide range of Apple products, including desktops, laptops, servers, mobile devices

    • Wright Coating Techologies

      Apr 2014 - Apr 2018
      Systems Administrator

      Projects:- Upgraded all switching hardware and network backbone to support 10G Fiber- Transitioned company from an analog phone system to Cisco IP Phone System- Moved from physical to virtual infrastructure using Hyper-V- Converted wireless from consumer grade hardware to enterprise class hardware with fully segregated and secure networksResponsibilities:- Maintain all aspects of company owned Information Systems and Technology- Manage server infrastructure: Hyper-V, SQL Server, Exchange, SharePoint, and Linux- Design and implement improvements to workflows and systems availability- Disaster recovery planning and testing- Internal web application development- Network management Show less

    • Sweetwater

      Jan 2018 - now

      • Assistant Category Manager

        Jun 2024 - now

      • Senior Sales Engineer

        Jan 2018 - Sept 2024

  • Licenses & Certifications

    • Apple Certified Macintosh Technician

      Prometric
      Aug 2011

    • CompTIA Network+

      CompTIA
      Jun 2023

    • Apple Certified Associate Mac Integration 10.8

      Prometric
      Feb 2011