Cedar Bushong

Cedar Bushong

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location of Cedar BushongGreater Boston

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  • Timeline

  • About me

    Information Technology Manager at The Varallo Group

  • Education

    • Montana School of Massage

      2002 - 2003
      Certificate of Massage Therapy Massage Therapy/Therapeutic Massage
    • University of Montana

      2006 - 2013
      Associate of Arts and Sciences (AAS) Computer and Information Sciences, General 3.5

      Activities and Societies: Emphasis in Information Systems Management and Computer Support. Member: Phi Theta Kappa, Honors Society This area of study instilled a well-rounded technical background in computer hardware, operating systems, software development, Internet technologies, networking/telecommunications, and application software. My emphasis in Information Systems Management reinforced skills in business principles, professionalism, technical writing and oral presentation. As well as, providing a working knowledge of SOL database creation and maintance, Adobe design programs, Visual Basics form creation, and… Show more This area of study instilled a well-rounded technical background in computer hardware, operating systems, software development, Internet technologies, networking/telecommunications, and application software. My emphasis in Information Systems Management reinforced skills in business principles, professionalism, technical writing and oral presentation. As well as, providing a working knowledge of SOL database creation and maintance, Adobe design programs, Visual Basics form creation, and programming. Show less

  • Experience

    • Best Buy

      Jun 2004 - Aug 2014

      As a Consultation Agent, I provide level 1 & 2 technology support for customers. As the public-facing member of the Best Buy Technology team I represent the brand, and provide stellar customer service while completing the check in and out processes necessary for electronic repairs. My job is to build trust while reassuring customers that we will alleviate their concerns in a professional and confidential manner. I am also responsible for selling Geek Squad services to our clients and coaching other sales team members about the solutions we offer. My knowledge, patience, and ability to explain technology solutions to prospective clients increases customer satisfactions, and consequently a more profitable business. Show less

      • Geek Squad Consultation Agent

        Sept 2013 - Aug 2014
      • Geek Squad Agent

        Oct 2012 - Jun 2014
      • Wireless Sales Consultant

        Aug 2009 - Oct 2012
      • Sales Specialist

        Jun 2004 - Aug 2012
    • The Varallo Group

      Feb 2014 - now
      • Information Technology Manager

        Aug 2020 - now
      • Legal Videographer

        Dec 2015 - now
      • Scheduling Coordinator

        Feb 2014 - Dec 2015
  • Licenses & Certifications

    • CompTIA A+ ce

      CompTIA
      Jan 2013
    • Certified Legal Video Specialist

      National Court Reporters Association
      Jun 2016