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Michalis Aggelopoulos

Michalis Aggelopoulos

Sales department - Customer support

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  • Timeline

  • About me

    Product Manager - Value Added Products (Microsoft) at Info-Quest Technologies

  • Education

    • Technologiko Ekpaideutiko Idrima, Lamias

      -
      Informatics - Communication networks security

    • 28ο Λύκειο Αθηνών

      1997 - 2000

  • Experience

    • E-shop.gr

      Sept 2007 - Jul 2008
      Sales department - Customer support

      Retail customer support, order processing and troubleshooting, product database maintenance.

    • Info Quest Technologies

      Oct 2010 - Apr 2012
      Assistant Product Manager - Value Added Products/Microsoft

      Product manager for a group of Microsoft software products in the form of retail licenses, DSP licenses, volume licenses (Open License, Open Value, SPLA).Reseller support (pre-sales and some technical support), order management, stock management, pricing, product database maintenance.

    • Info Quest Technologies

      Nov 2012 - now
      Product Manager - Value Added Products (Microsoft - Citrix)

      Product manager for a group of Microsoft software products in the form of retail licenses, volume licenses (Open License, Open Value), cloud services (Office 365) and the SPLA hosting program.Product manager for a group of Citrix software products and appliances, as well as the CSP hosting program.Reseller support (pre-sales and some technical support), order management, stock management, pricing, product database maintenance.

  • Licenses & Certifications

    • Excel 2003 Advanced Certification

      I-Learn
      Dec 2010

    • Excel 2003 Core Certification

      I-Learn
      Dec 2010

    • Αποτελεσματικές Τηλεφωνικές Πωλήσεις - Effective Telephone Sales

      Καριέρα Εκπαιδευτικά Σεμινάρια Μον. ΕΠΕ / Business Seminars
      Dec 2007

    • Diplôme d' études en langue Française D.E.L.F. - 2nd Degré

      République Française - Ministére de l' éducation nationale
      Aug 2000

    • Diplôme d' études en langue Française D.E.L.F. - 1er Degré

      République Française - Ministére de l' éducation nationale
      May 1999

    • Certificate of Proficiency in English

      University of Cambridge
      Dec 1997

    • MCTS: Designing, Assessing, and Optimizing Software Asset Management (SAM)

      Microsoft
      Dec 2012
      View certificate certificate

    • MCTS: Volume Licensing Specialist, Large Organizations

      Microsoft
      Sept 2011
      View certificate certificate

    • MCTS: Volume Licensing Specialist, Small and Medium Organizations

      Microsoft
      Sept 2011
      View certificate certificate

    • Microsoft 365 Certified: Fundamentals

      Microsoft
      Nov 2021